Seasonal Private Bar/Mini Bar Attendant (April- October)

Four Seasons Hotels and ResortsLee's Summit, MO
9d$22

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. We are hiring for a Seasonal Private Bar Attendant/ Mini Bar Attendant! This position is temporary, April- October. As a Private Bar Attendant, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience. The Private bar Attendant also meets any special guest requests for specific or preferred items and ensures that all incurred charges are posted to the guest portfolio prior to checkout. This position is exclusive to the In Room Dining gratuity pool.

Requirements

  • Minimum 6 months food service or related work.
  • Ability to count and record accurately.
  • Ability to push carts with push/pull force of 50+ lbs.
  • Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.

Responsibilities

  • Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.
  • Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.
  • Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.
  • Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.
  • Monitor minibar inventory levels, order replenishments as needed and conduct regular audits to prevent discrepancies.
  • Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.
  • Promptly report any damaged or missing items to the In Room Dining Manager.
  • Adhere to company policies, procedures, safety guidelines, and alcohol service regulations
  • Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.
  • Stay adaptable to meet the evolving needs of the hotel and its guests.

Benefits

  • Hourly Rate: $21.63 (non-tipped position)
  • Complimentary Employee Meals
  • 401k Retirement Plans
  • Schedule & Hours Full Time availability (April- October)
  • Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs
  • This position is not eligible for work sponsorship/visa.
  • Candidates must possess valid US work authorization.
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