Resort Housekeeping Supervisor

Sun, Inc. • Port Colborne, ON

2d • CA$22 • Onsite

About The Position

The Resort Housekeeping Supervisor oversees the daily activities of the housekeeping team to ensure the resort maintains high standards of cleanliness and organization. This role supervises housekeeping staff, monitors work to ensure facilities meet resort standards, supports team development, upholds policies, and assists with scheduling and supplies, all while fostering a positive and productive work environment.

Requirements

• High School Diploma or GED
• 1 year in prior housekeeping experience, with hospitality industry experience preferred.
• Demonstrated leadership abilities
• Knowledge of general janitorial practices
• Understanding of safety protocols when handling cleaning chemicals
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to work effectively with team members and external partners
• Ability to negotiate prices and contracts on behalf of the resort
• Basic computer proficiency, including Microsoft Office, email, and internet use
• Must have a valid driver's license

Nice To Haves

• hospitality industry experience

Responsibilities

• Ensures all areas meet resort cleanliness and quality standards through regular inspection.
• Manages and monitors cleaning supply orders to maintain adequate stock while adhering to budget guidelines.
• Obtains pricing, coordinates purchases, and schedules inventory restocks to ensure rental units are fully prepared for occupancy.
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures all resort housekeeping operations and safety procedures are consistently followed in compliance with Sun's policies and procedures.
• Responds to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner.
• Fosters a culture of teamwork, professionalism, and accountability among the housekeeping team.
• Communicates effectively with leadership and other departments to support smooth resort operations and enhance guest experiences.
• Provides ongoing guidance, coaching, and support to housekeeping staff to foster team success.

Benefits

• Online access to view and update personal information, review paystubs, annual T4s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Get paid daily with DailyPay
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED