Resort Host - Full Time
About The Position
A resort host is the key to our Andaz guest journey. As the main arriving and departing point of contact, the resort host is responsible for registering all arriving guests and welcoming them into our home. The resort host is required to be knowledgeable in all areas of the resort including food and beverage offerings available, coordinating valet and luggage, and helping arrange activities that have not been previously arranged. Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Requirements
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Fun and articulate person with a great sense of humor and attitude
- Must be able to work alternating scheduled work shifts each week on any day that may include early mornings, midday, afternoons, evenings, overnights, holidays and weekends
- Personality and presentation will play a key role in becoming a successful candidate
Nice To Haves
- Proficiency with OPERA, HotSOS, RESERVE preferred
Responsibilities
- Registering all arriving guests
- Welcoming guests
- Be knowledgeable in all areas of the resort including food and beverage offerings available
- Coordinating valet and luggage
- Helping arrange activities
Benefits
- Health, Dental, Vision, Chiropractic
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
- Paid vacation, Sick, Floating Holidays and 7 Observed Holidays
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
