Resort Experience Host

Westgate Resorts•Branson, MO

2d•Onsite

About The Position

Westgate Branson Woods Resort is seeking a Resort Activities Host to create remarkable guest experiences. This role involves coordinating recreational programs, leading activities, assisting guests, managing inventory, and supporting other departments to ensure a seamless and memorable resort experience. The ideal candidate will embody Westgate's core values and contribute to the Guest Services Department's culture and performance. Westgate Resorts values hospitality, teamwork, accountability, and professional growth.

Requirements

6 months previous experience in activities/recreation, preferably in a hospitality setting.
Utilize creativity and polished customer service skills to enhance every guest interaction and activity experience.
Must be able to stand for an extended period of time as 90-100% of the shift is standing.
Make decisions based on your own judgment and company policy.
Occasional carrying and lifting of items up to 50 pounds.
Must be able to work weekends and holidays as needed.
Must be at least 18 years of age.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Coordinate recreational programs for all ages based on guest interests, resort needs, and the season.
Plan and lead classes, games, competitions, mixers, holiday events, and special themed activities.
Answer guest questions, share resort information, and help resolve guest concerns with a friendly, upbeat attitude.
Manage recreation inventory and order supplies while staying on budget.
Support other departments as needed to ensure a seamless guest experience.

Benefits

Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time
Paid Holidays
401(k) with Generous Company Match
Daily Pay – Access Your Earnings When You Need Them
Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs
Flexible Spending Accounts (FSA)
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship