Resort Barista & Gift Shop Attendant

Premier Island Management Group•Pensacola Beach, FL

3d•$14

About The Position

The Market coffee shop attendant is responsible for opening and closing the Market/ Starbucks operation. The attendant needs to make sure all guests/owners are greeted and that they portray professionalism and the highest degree of customer service. They need to follow the set guidelines for drink quality and consistency to exceed the guest's/owner's expectations.

Requirements

High school diploma or seeking a high school diploma.
Ability to work with minimum supervision and a high degree of autonomy.
Ability to use every muscle group and is required to engage in intelligent conversation retail, restaurant, and resort-wide activities.
The employee is required to stand for most of the duration of the shift.
The employee will be lifting boxes and transporting them back and forth from storage.

Responsibilities

Know the Mission, vision, and values of the company
Opening and/or closing
Greet all owners/guests
Make Starbucks Products to the standard for quality and control
Keep clean and organized
Obtain proper identification, and ensure that all charges are accounted for at the time of purchase
Assist in making sure we are fully stocked and ready for service
Proper receiving and storing of merchandise
Completing the checklist at the end of every shift
Knowledge of Market items and property-wide activities, and being able to assist guests with questions
Knowing how and where to get answers to guests' questions about other activities on the property
Checking with the Supervisor for goals and tasks daily
Assisting with Recreational duties
Assisting with Duties that other supervisors or managers will need them to help.
Other duties assigned by Management
Cross-training of the Market, Smoothie Bar, and other areas of the resort
make sure all guests/owners have an enjoyable, memorable experience in the Market and that all guests/owners' questions and comments are answered correctly and in a pleasant manner.