Resort Banquet Manager
About The Position
The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they’re attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. As a Resort Banquet Manager at Westgate Resorts you coordinate and supervise all aspects of service for all banquet functions as assigned by the Banquet Manager. Ensure all service SOPs are followed to provide the highest levels of service for banquet attendees. The captain is also responsible for the care of banquet spaces and equipment. The captain hires trains and disciplines the banquet staff under the direction of the Banquet Manager. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.
Requirements
- High school diploma or general education degree GED.
- The Team Member must regularly lift and/or move up to 50 pounds.
- Follow instructions without close supervision.
- Must be able to work weekends and holidays as needed.
- Required to pass a background screen, drug test, and prove eligibility to work in the United States.
Responsibilities
- Serves food and beverages in a friendly, courteous and professional manner.
- Knowledgeable of event menu items and their contents.
- Executes appropriate table settings and service ware, and the correct preparation and garnishing methods.
- Responsible for setting up, maintaining, and breaking down banquet rooms.
- Ability to lift and carry large and heavy trays on a continuous basis throughout a shift.
- Maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas.
- Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.
- Requires ability to bartend on occasion as needed.
- Required to set up the banquet room per the specification of a banquet event order, and then reset the room to its original state after the event has concluded.
- During the event serves guests according to BEO, fulfills requests as required, and provides requested information to banquet patrons.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Relay data to outside departments.
- Assist audio-visual personnel in setting up equipment, i.e. speakers and monitors.
- Occasionally transport food, beverages, decorations and equipment to an off-premises event location.
- Work hours may vary to include weekends and evenings as directed.
- Represents Westgate Resorts in a professional manner at all times.
- Other duties as assigned.
- Directly supervises team members in the location.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include training and coaching team members.
- Planning, assigning, and directing work.
- Assisting in appraising performance and rewarding team members.
- Addressing complaints and resolving problems.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give back and Make an Impact
- Highly Discounted Epic Locals Ski Pass, While Supplies Last
- FREE Ski, Snowboard and Mountain Bike Equipment Rentals
- FREE Garage Parking
- $2.00 in Meals in Team Member Breakroom
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
