Resolution Analyst

Bank of America • Washington, DC

1d • $95,700 - $144,900 • Onsite

About The Position

The Resolution Analyst plays a critical role in the Cyber Threat Defense Framework as an individual contributor responsible for identifying actions and owners for driving the resolution of cybersecurity risks impacting bank controls. This role will manage key relationships with action owners and work closely with the Cyber Threat Evaluation and Prevention organization to develop and implement strategies for mitigating cybersecurity risks. The Resolution Analyst will prioritize work effectively, collaborate across functions, and drive the discovery of opportunities to improve risk outcomes through data‑driven solutions. Additionally, this role will support the Resolution Lead in enhancing cyber defense capabilities by addressing threats, incidents, and issues across the bank.

Requirements

• 3 years of professional experience with information security controls
• Strong data analysis skills with the ability to interpret and synthesize complex information
• Strong communication and relationship management skills across technical and non‑technical stakeholders
• Demonstrated ability to manage complex work and drive outcomes across multiple teams
• Ambitious, disciplined, hardworking, resilient, and committed to continuous learning
• Highly organized with strong project management and prioritization skills

Nice To Haves

• Bachelor’s degree in Information Technology, Business Administration, or related field
• Ability to work effectively with both technical and non‑technical business owners
• Experience operating in cross‑functional or enterprise environments
• Proficiency with Jira or similar workflow management tools

Responsibilities

• Examine threat evaluation information and lead engagement with subject matter experts to identify actions to reduce risk through remediation efforts.
• Reduce risk by driving and influencing remediation work in alignment with the known threat environment, ensuring effective and sustainable outcomes.
• Work with relevant control owners and technology teams to understand and identify areas for improvement in the identification of and response to information security threats and incidents.
• Translate complex technical findings into clear risk, control, and business impacts to support decision making.
• Drive alignment across multiple stakeholders to ensure progress on risk reduction efforts in the absence of direct authority.
• Provide guidance to colleagues to strengthen risk reduction and overall team effectiveness.

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Annual discretionary award based on individual performance, line of business performance, and company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level