Residential, Youth and Employment Services Quality Assurance Analyst

Volunteers of America Colorado•Denver, CO

14d•Hybrid

About The Position

The position applies expert-level knowledge of program regulations and policies to maintain adherence to all funder and licensing requirements for programming within the Residential, Youth and Employment Services Department. Job duties include conducting regularly scheduled and random compliance monitoring of the program site, student and staff files, health and safety logs, emergency procedures, billing compliance of funding sources, as well as regularly reviewing and analyzing program data. To carry out these duties, it is expected that this position will obtain and maintain expertise in the application of early childhood education programming, Head Start rules and regulations, licensing regulations, employment services best practices, and other best practices. Ensures that the program meets or exceeds program objectives, oversees the provision of high-quality services for program participants, and further ensures on-going compliance with funder requirements and agency policy and procedure. Position requires interaction with team members, program participants, and community stakeholders.

Requirements

Demonstrated competency in compiling, auditing, and interpreting data.
Knowledge of state and federal standards, regulations, and requirements for early childhood centers.
Complete program credentialing process, to include criminal and civil background checks within 30 days of hire
Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.
Colorado driver’s license and state-mandated automobile insurance

Nice To Haves

Bachelor's degree in early childhood education, Special Education, or Human Services.
Two years’ experience in developing and evaluating programs, quality assurance, coaching staff, developing effective teams, setting and achieving strategic objectives.
Large Center Director Certification
Bilingual English and Spanish.
Experience with Head Start Programing.
Knowledge of Child Plus software.
Previous management experience.

Responsibilities

Through regular, unannounced site visits, and file audits, ensures the site and program are compliant with licensing rules and Head Start Standards.
Ensures compliance with programmatic regulations and best practice standards.
Determines training and technical needs of program staff, coordinates training, serves as a resource for analyzing and solving problems related to programs.
Works to stay abreast of current issues and theories within the relevant fields for programs that the QA Analyst works with. This may include homelessness, children, families, and employment/vocational services.
Provides data regarding deficiencies identified to leadership.
Compiles, analyzes, and communicates program data and outcomes on a regular basis to inform program development, management, and compliance.
May support in data entry for programming as needed.
Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops to meet the needs of the position.
Performs duties in a professional manner, maintains the confidentially of all information and participates effectively within and across teams.
Support team members as needed by delivering trainings that improve data collection efficiency and data quality.
Provides technical assistance and consultation in appropriate areas.
Participates in conducting the quality assurance of the program’s effectiveness including process and outcome measures and standards of practice.
Prepares Annual, Semi-Annual, Quarterly, monthly reports for grants, and program reports to determine the effectiveness of all various sections of programming.
Responsible for the on-going monitoring of service provision, including oversight of all operational program components from outreach to program exit.
Performs job responsibilities in accordance with the Social Work Code of Ethics
Performs all other duties as assigned.