Residential Worker B
About The Position
The Shelter Residential Worker B provides a safe and secure environment for residents and visitors. The incumbent's work environment is typically in a shelter and/or transitional housing and/or supportive housing. The incumbent will work under disagreeable conditions such as isolation, monotony, odors, dealing with angry people, verbal abuse, work schedule affecting lifestyle, exposure to bodily fluids and waste, and exposure to drugs and alcohol. The incumbent may have little to no travel required, carries a pager/walkie talkie, and will work shifts. The job incumbent may be exposed to the risk of minor to moderate injury or illness due to physical attacks, exposure to infectious diseases, bodily fluids, sharp objects, and other dangerous situations.
Requirements
- Completed high school, plus specialized courses of up to six (6) months
- Diploma in Social Services
- CPR, First Aid Certification
- Criminal Record Check
- More than three months but less than one year of prior related experience, including experience with frontline work in a social service setting
- Background check consent
- A clear vulnerable sector screening
- A clean drivers abstract
- Completion of our online Praesidium Abuse Training and required Health and Safety training
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening
Nice To Haves
- Non-Violent Crisis Training an asset
- Attention to detail, problem solving and analytical skills
- Personable
- Organized
- Strong service ethic and a friendly disposition with the public
- Adaptability to change and frequent interruptions
- Team oriented and able to take initiative
- Willingness to work with people from diverse cultural backgrounds
- Computer ability
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
Responsibilities
- Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
- Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
- Coordinates client care relating to security issues; may be directly involved in doing bed checks, room/personal searches
- May carry out inspection/security checks of property and grounds in accordance with policies and procedures
- Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies enforces behaviour-based restrictions outlined by caseworkers or supervisory staff
- May serve as Receptionist for Shelter - Answers phones, takes messages, responds to community inquiring and directs incoming requests
- May prepare or provide simple meals for clients/residents
- Performs other duties as assigned
- Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
Benefits
- health and dental benefits
- paid vacation and sick time
- RRSP's
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
