Residential Unit Coordintor
About The Position
Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. Their Child and Family Treatment Center (CFTC) is a 24-hour residential treatment center that provides compassionate care and individualized treatment plans for young people experiencing emotional challenges and complex trauma. They take a family-focused, outcomes-driven approach that helps them find emotional balance, develop coping skills and learn how to form healthy relationships. This role involves leading a team and shaping the daily experience of youth in a trauma-informed environment. As a Residential Youth Unit Coordinator, you'll oversee the day-to-day operations of a unit in the CFTC, ensuring that youth receive high-quality, individualized care. You'll supervise staff, coordinate treatment plans, and maintain a safe, supportive, and structured milieu where youth can grow, learn, and thrive. This role is perfect for someone who enjoys hands-on leadership, mentoring and coaching staff, and making a meaningful impact in the lives of young people.
Requirements
- At least 25 years of age
- Valid Illinois driver's license
- High School Diploma/GED with five (5) years of related experience, or Bachelor's degree in Human Services or a related field
- 1+ year of hands-on experience working directly with youth ages 8–18 with trauma, behavioral health, or developmental challenges (experience beyond general childcare/daycare).
- Comfort and knowledge of crisis management and de-escalation techniques with a therapeutic mindset
- Strong communication, leadership, and organizational skills
- Demonstrates proactive ownership, positive/optimistic attitude, self-awareness, and advocacy/empowerment mindset.
Responsibilities
- Oversee unit operations, including staff supervision, treatment coordination, budgets, and supplies.
- Ensure treatment plans are implemented effectively and consistently, using trauma-informed, youth-centered approaches.
- Ensure youth treatment plans are effectively translated into daily routines and staff interactions.
- Demonstrate critical thinking and situational judgment during high-stress or ambiguous situations, balancing youth safety, staff support, and compliance standards.
- Coach and mentor staff in real-time and through formal supervision, providing guidance, corrective feedback, and reflective support.
- Monitor safety protocols, conduct unit rounds, and respond to crises as needed.
- Build trusting relationships with youth, staff, families, and external partners, demonstrating cultural competence, including support for LGBTQ+ youth and staff.
- Participate in hiring, staff evaluations, and quality improvement initiatives to enhance program outcomes.
Benefits
- Hourly rate of $21.54-$24/hour, based on experience.
- Overtime opportunities available
- Average of 17-25 days PTO + 9 holidays
- Medical insurance - HMO and PPO options
- Dental insurance - HMO and PPO options
- Vision insurance
- 401(k) with up to 5% employer match and auto-vesting
- Flexible Spending Accounts (FSA) - Medical and Dependent Care
- Pre-tax Commuter benefits - Parking and Transit
- 100% employer-paid Basic Life and AD&D Insurance
- Voluntary Life Insurance for Employees, Spouses, and Children
- Accident and Critical Illness Insurance
- Short-Term and Long-Term Disability
- 100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources
- Wellness Reimbursement Program
- Employee Referral Bonus up to $1,500
- Continuing Education Units (CEUs) for licensed employees
- Public Service Loan Forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
