RESIDENTIAL TECHNICIAN - FULL-TIME, 3RD SHIFT

InterCommunity Health Care•Hartford, CT
•Onsite

About The Position

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers. Our Addiction Services Division provides a full continuum of care, including primary care integration, residential detox and treatment, outpatient mental health and substance use services for adults and children, intensive outpatient programs, employment and community support, mobile crisis evaluations, judicial support services, and social rehabilitation. The Residential Technician (RT) provides direct patient support under the supervision of nursing staff, ensuring safety and maintaining a therapeutic environment. This role includes performing vital signs and observations, assisting with admissions and discharges, supporting daily living activities, maintaining unit cleanliness, and updating documentation within the Withdrawal Management and Intensive departments.

Requirements

  • An active CNA/MA/PCA Certification from the State of Connecticut (preferred), or equivalent experience.
  • CPR/First Aid.
  • Strong communication and observation skills.
  • Compassion, patience and a dedication to patient care.
  • Computer literacy and typing skills.
  • Ability to work effectively with a team.

Nice To Haves

  • An active CNA/MA/PCA Certification from the State of Connecticut

Responsibilities

  • Performs and documents all vital signs accurately and promptly.
  • Performs and documents hourly observations promptly.
  • Performs and documents fall risk observations promptly.
  • Responsible for the admission process for both the Withdrawal Management and Intensive units, including the search, storage and documentation process.
  • Responsible for the discharge process for both the Withdrawal Management and Intensive units, including proper handling of patient belongings and documentation process.
  • Ensures patients receive all possessions and medications upon discharge.
  • Responsible for updating the communication log, census, and other misc. shared documents.
  • Assists patients with ADLs as needed.
  • Responsible for registration of new patients to both programs.
  • Responsible for the nightly process in Epic, if applicable.
  • Responsible for managing the doctor’s list of physicals and preparing the patients to see the doctor.
  • Maintains cleanliness of the unit, kitchenette, patients rooms, and triage.
  • Responsible for maintaining a therapeutic, peaceful, clinical treatment environment.
  • Thorough shift-to-shift report received and given before and after each shift.
  • All other duties as assigned.
  • All agency staff must be awake during all scheduled hours.
  • All agency staff are required to attend all mandatory department/agency meetings and trainings.

Benefits

  • Medical
  • Dental
  • Voluntary Vision
  • Group Life
  • Supplemental Life
  • Short-Term Disability
  • Long-Term Disability
  • 401k
  • Work Life-Balance-Flexibility
  • generous Paid PTO
  • paid holidays
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.
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