Residential Team Leader

RHA Health Services • Trenton, TN

12h • Onsite

About The Position

RHA Health Services is seeking a positive and personable Residential Team Leader to make a difference in the lives of individuals with intellectual, developmental disabilities, mental health, and substance use challenges. This entry-level manager role involves supervising and coordinating Direct Support employees, managing operations, staffing, and budget for 1-3 ICF/IDD facilities. The Team Leader will ensure a clean and maintained home environment for residents and will be responsible for understanding individuals within the context of their personal history, social networks, and future aspirations. Key duties include interviewing and hiring Direct Support staff, delegating tasks, preparing schedules, ensuring adequate staffing, and performing personal care duties such as hygiene, meal preparation, and goal implementation. RHA Health Services is dedicated to providing a safe and healthy environment and creating opportunities for personal outcomes, serving communities in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey for over 30 years.

Requirements

• High School Diploma and one year of experience working with the population served and competency in supervisory skills
• High School degree or GED required
• 1 year of experience working with people with intellectual and developmental disabilities
• Valid drivers’ license and automotive insurance
• Flexible schedule and availability to provide on-call coverage as needed
• Ability to lift between 20 and 50 lbs. and provide CPR after certification
• Ability to pass background check and drug screen
• Must be qualified as a Habilitation Technician II (med certified) or eligible to be so designated at the first available training after accepting the position
• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements
• Proof of employment history or references (if required)
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals

Nice To Haves

• College courses in Human Services, Social Work or Management, preferred
• CPR, first aid, NCI and/or MedTech certification, a plus

Responsibilities

• Supervises and coordinates activities of Direct Support employees and manages operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned
• Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future
• Ensures that people supported have a clean and maintained home and yard
• Interviewing and hiring Direct Support
• Delegating work activities
• Preparing employee schedules and ensuring that there is adequate staffing coverage at all times
• Perform all personal care duties that Direct Support perform, such as personal hygiene tasks, meal preparation and goal implementation
• Spending adequate amounts of time in the residential facility monitoring and providing feedback to staff on all three shifts in interactions and relationships with people supported, maintaining harmony between employees clients while serving as a positive role model
• Resolving employee issues and conducting performance reviews
• Ensuring that employees meet training requirements and attend required events
• Monitoring select budget items and staying within guidelines
• Monitoring and providing feedback to employees during all three shifts in interactions and relationships with the people supported
• Providing after-hours and on-call coverage as part of the direct care rotation

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED