Residential Team Leader, Floater

MONARCH•Albemarle, NC

9d•$54,160•Hybrid

About The Position

The Residential Team Leader, Floater provides leadership and operational oversight across multiple residential programs within LTSS. This role ensures continuity of care, compliance with regulatory standards, and support for staff and individuals served. The Residential Team Leader, Floater steps in to cover vacancies, assist with transitions, and maintain quality service delivery across assigned locations. At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Since 1958, Monarch has been about helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today!

Requirements

Bachelor Degree (dependent upon experience)
Drivers License (Valid) - USA
Qualified Professional (QP) - Monarch-DSM
Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 1-4 years (Dependent Upon Education - see Job Description) | Required
A Qualified Professional (10A NCAC 27G .0104) must have one of the following combinations of education and experience: Bachelor degree (non Human Services) with 4 years full time experience with the population served required
Associate or Bachelor degree (Human Services) with 2 years full time experience with the population served required
Master degree (Human Services) with 1 year full time experience with the population served required

Nice To Haves

Experience overseeing daily operations of residential programs | 2 years | Not Required
Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 3 years | Not Required
Management Experience | 3 years | Not Required

Responsibilities

Provide direct supervision and coaching to residential staff during temporary assignments.
Ensure adherence to organizational policies, procedures, and person-centered practices.
Maintain compliance with state and federal regulations, including documentation and reporting requirements.
Monitor health, safety, and quality standards in residential settings.
Advocate for individuals’ rights and preferences, ensuring person-centered planning and service delivery.
Respond to emergencies and critical incidents promptly and effectively.
Assist with onboarding and training of new staff.
Support team morale and engagement during transitions or staffing shortages.
Travel between multiple residential sites as needed.
Adapt to varying schedules, including evenings, weekends, and holidays.