Residential Support Staff

Homeless Solutions•Morristown, NJ

1d•Onsite

About The Position

Homeless Solutions' motto is: "A Hand UP, Not a HandOUT". As an organization, we pride ourselves in providing people in need with the tools they need to succeed. From financial education to career preparation, housing navigation assistance and childcare scholarships, mental health and addiction support, and so much more, Homeless Solutions has a vast menu of services that help our guests achieve financial self-sufficiency and housing stability, all of which would not be possible with our dedicated and compassionate staff. The Residential Support Staff at Homeless Solutions, Inc. is responsible for providing client services to assist in the safe and effective operation of our Shelter facilities. This role is an on-site, hourly, non-exempt position reporting to the Associate Director of Shelter Services.

Requirements

High School Diploma
Valid NJ driver's license required
Clean driving record
Good oral, written and basic computer skills
Regular and predictable attendance and reliable transportation are required during the scheduled hours for this position.
Physically capable of lifting and carrying supplies, up to 30 pounds
Ability to occasionally move about inside the residential housing facility, including navigating stairs and ramps.
Ability to perform the responsibilities of this role on site at all HSI facilities.
Clarity of vision at close and long range.
Satisfactory results of applicable periodic background checks is a requirement.

Nice To Haves

Minimum one year experience in residential facilities preferred.
Experience driving 15 passenger vans or other passenger vehicles a plus
Bilingual English/Spanish is a plus, but not required.
Flexible schedule is a plus.

Responsibilities

Working with Case Management Staff to understand the individual needs and services for shelter clients to best facilitate their success in our programs.
Completing routine reports and other administrative tasks, such as: Daily census / attendance sheets, Incident Reports, Scanning and emailing daily communication reports and other documents to internal and external parties.
Fielding phone calls, responding to emails, and handling other front desk operations including screening and admitting visitors, checking guests in, and monitoring security cameras.
Provide clerical assistance for programs in support of case management staff as requested.
Transporting clients in agency vans to childcare centers, job sites, transportation hubs, and other social service related appointments and functions.
Administering drug and alcohol tests to shelter guests as needed.
Completing routine medication monitoring.
Perform regular basic cleaning protocols to facilitate a healthy physical environment and to prevent the spread of infectious diseases.