Residential Support Professional

Lutheran Social Services of WI & Upper MI•Appleton, WI

11d•Onsite

About The Position

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is looking for compassionate, dependable individuals to join our team as Adult Residential Support Professionals. In this role, you'll provide support, encouragement, and guidance to adults experiencing mental health and/or substance use challenges while helping them build the skills needed to live more independently. Grandstone and Eastwood are two 8-bed Community Based Residential Facilities (CBRFs) that provide 24-hour care for adults in crisis. Our team creates a safe, recovery-focused environment where residents receive support with daily living skills, medication management, transportation, educational groups, and individualized recovery goals.

Requirements

High School Diploma or GED required
Reliable transportation required
Ability to pass background, caregiver, and medical screenings

Nice To Haves

Experience in mental health, crisis services, or human services preferred
College coursework in Social Work, Psychology, or Human Services is a plus
Valid driver's license preferred

Responsibilities

Provide compassionate, recovery-focused support to residents
Help de-escalate crisis situations using non-restrictive techniques
Assist with daily living skills, medication administration, and basic healthcare needs
Facilitate educational and recovery-based group activities
Transport residents to appointments and community resources
Document resident progress and maintain confidential records
Encourage independence through skill-building and positive role modeling
Assist with household tasks, including light cleaning and grocery shopping
Participate in team meetings and ongoing training