Residential Support Overnight - Mental Health Services

St. Luke's University Health NetworkSellersville, PA
Onsite

About The Position

The Residential Support Overnight employee provides on-site coverage to residents of the Penn Villa or Village of Hope Programs. Performs routine resident-care duties as needed. This is a position in which the employee sleeps unless there is a resident or other matter that requires attention. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Requirements

  • High School Diploma or GED Required
  • Must have a valid driver’s license and satisfactory driving record in accordance with St. Luke’s policy.
  • CPR certification required within 60 days of hire.

Responsibilities

  • Respond to urgent resident needs and emergencies.
  • Provide crisis intervention when required.
  • Provide a supportive environment for residents.
  • Ensures that any safety concerns are corrected or reported to the Program Manager.
  • Provides documentation of resident activity/progress/staff interventions and communicates concerns and observations to supervisory staff.
  • Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
  • Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
  • Demonstrates/models the Network’s PCRAFT values during interactions with all customers.
  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
  • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
  • Complies with Network and departmental policies regarding attendance and dress code.
  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
  • Other duties as assigned.
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