Residential Supervisor

Sevita • Elkton, MD

1d • Onsite

About The Position

Are you looking to build a challenging and rewarding career? Join us on our mission to make a positive difference in the lives of others. This role involves supervising and coordinating the day-to-day activities and appointments for individuals receiving support, including implementing programs and services. The position also entails coordinating and supervising the daily activities and schedules for Direct Care Staff, overseeing the daily operation of the program, and ensuring onboarding, orientation, and ongoing training are delivered. Additionally, the role involves providing input and feedback on hiring, corrective action, performance evaluations, and termination decisions, fostering positive relations with case managers and referral agents, and lobbying on behalf of individuals receiving care. Maintaining relationships with families and guardians, and implementing individual satisfaction enhancement plans are also key responsibilities. The Residential Supervisor will monitor the comfort and safety of individuals served, ensuring living environments and program activities comply with regulatory requirements.

Requirements

• Bachelor’s degree in Human Services
• One to two years’ experience preferred or an equivalent combination of education and experience
• Other education and experience as required by state
• Current CPR and First Aid
• Valid driver's license, car registration and auto insurance
• Licensure as required by state
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach
• A commitment to quality in everything you do

Responsibilities

• Supervise and coordinate the day-to-day activities and appointments for all individuals receiving support including implementing programs and services
• Coordinate, supervise, and maintain the daily activities and schedules for Direct Care Staff and oversee the daily operation of the program
• Ensure onboarding, orientation and ongoing training is delivered
• Provide input and feedback in hiring, corrective action, performance evaluations, and termination decisions
• Foster positive relations with case managers, referral agents and lobbies on behalf of individuals receiving care
• Maintain relationships with families, guardians, and implement individual satisfaction enhancement plans
• Monitor the comfort and safety of individuals served while ensuring living environments and program activities are in compliance with regulatory requirements

Benefits

• Full compensation/benefits package for full-time employees
• 401(k) with company match
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
• Job security with nationwide career development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level