Residential Specialist - Hilo Residential

Salvation Army Careers•Hilo, HI

10h•Onsite

About The Position

The Residential Specialist for the Hilo Residential program is a Full-time, 40 hours a week, non-exempt position supervised by the Program Manager. The Hilo Residential program provides emergency shelter services for youth in need of out-of-home placement, operating 24/7 throughout the year. During their assigned shift, the Residential Specialist is responsible for maintaining the facility to meet program and licensing standards, monitoring safety, and ensuring the needs of the youth in placement are met.

Requirements

High school graduate and three years of experiences working with juveniles or at-risk youth population and/or related social service settings; or Associates degree in human services or at least two years of college level studies in human services field and two years of experience working with juveniles or at-risk youth population and/or related social service settings; or Bachelor’s degree in human services or related field.
Valid Hawaii driver's license.
Valid TB clearance & Pre employment medical clearances.
Valid First Aid and CPR certification.
DHS FBI/Criminal History & CAN cleared.
Ability to drive a 10,000 GVW passenger van and meet and maintain requirements for a Non-CDL driving qualification file.
Meets Salvation Army standards as an authorized driver.
Good/sound judgment, dependability, initiate understanding, firmness, caring organizational skills, high energy level and ability to work under conditions of stress.
Work under stressful conditions.
Interact with others with courtesy and tact.
Relate to wide range of people and situations including youth, parents, agency workers, police, school personnel, etc.
Work within an interdisciplinary team concept; participate in staff training and growth group.
Manage and prioritize multiple projects in an organized and efficient manner.
Respond to crisis situations in a calm and effective manner.
Complete projects on schedule.
Maintain confidentiality.
Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends.
Prioritize multiple work tasks to meet tight deadlines.
Ability and skill in communicating with people of different cultures/ethnicity.

Nice To Haves

Willingness to accept and implement The Salvation Army philosophy.

Responsibilities

Ensure up-keep of facility to meet program and licensing standards. Report any unmet conditions to Program Manager.
During after-hour periods, and under close supervision of the Program Manager, provides a single point of contact for the Intake Assessment Center that includes immediate screening, intake and assessment, crisis intervention for all youths referred to the program by HPD, and other assigned duties of Intake Assessment program as needed.
In concert with, schedule group activities for after school weekends, holidays and vacation.
Ensure completeness of resident files and program files.
Maintain consistency in program rules and procedures.
Monitor resident service contracts to see that resident and family needs are met with all agencies involved with resident during placement in facility.
Ensure all program and resident needs are met on a continuing basis.
Reporting to Program Manager staff training needs.
Transporting of residents to and from school, work, and/or scheduled appointments in absence of Residential Assistants.
Complete required daily reports/consultations on each resident.
Monitor phones, visitors, workers, parents, and handle emergencies and crisis calls.
Aid Program Manager with supervision of Residential Assistants and volunteers.
Do intake/discharge.
Orientate new residents/check resident’s safe arrival after discharge.
Facilitate scheduled house/group meetings/fire drills and documentation thereof.
Serve as a crisis counselor while on duty – on the phone or in person with youth and/or parents.
Model behavior, including communication process, decision making, working out problems, discipline, order, organization skills, cleanliness, respect for property or others, work and education.
Maintain a professional worker/resident and staff relationship at all times.
Participate in individual, group, family counseling sessions when appropriate, upon request of the resident, primary worker and family.
Maintain all required documentation relating to resident and provide monthly program summary and statistical data to Program Manager.
Be involved in public information campaign and assist in representing the agency in the community.
Attend meetings, workshops, retreats, conferences, and growth groups, etc., as scheduled or required.
Grocery shopping and menu planning for the shelter.
Supervision of residents in meal preparation.
Other duties and tasks as assigned by Administration.
Performs other duties as assigned.