Residential Services Support Associate

PMP ManagementLos Angeles, CA
$22 - $24Onsite

About The Position

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Residential Services Support Associate for our The Century location. Property Management Professionals (PMP) is an industry-leading association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, Arizona, Utah, and Colorado. PMP delivers a level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest-growing management firms that provides our team members with a unique opportunity to evolve and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. The Residential Services Support Associate provides additional support during our busy afternoon hours at The Century. This role assists with package deliveries, package room organization, Front-of-House break coverage, and other daily operational needs. The ideal candidate is dependable, organized, friendly, and comfortable providing excellent service in a luxury Residential environment.

Requirements

  • Customer service, hospitality, administrative, or similar experience preferred.
  • Friendly, professional, and service-oriented demeanor.
  • Dependable and punctual.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to stand and walk throughout the shift and safely lift, carry, and transport packages as required.

Responsibilities

  • Deliver Residential packages to designated vestibules throughout the building.
  • Assist with organizing, sorting, and staging packages for delivery.
  • Help maintain an organized package room.
  • Provide 10-minute break coverage for Front of House associates as needed.
  • Greet and assist residents and guests in a friendly and professional manner when providing Front of House coverage.
  • Assist with basic Residential requests and direct questions to the appropriate team member.
  • Support Front of House and package operations during peak afternoon hours.
  • Assist with other duties as assigned by management.
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