Residential Services Director

Commonwealth of Massachusetts • Danvers, MA

1d • Onsite

About The Position

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Residential Services Director. The Residential Services Director works within Northeast Residential Services (NRS). NRS is the largest State Operated provider in the Commonwealth and is comprised of 70 homes that are located throughout the Northeast Region of DDS. This Residential Services Director position is responsible for the overall management for 10 of the homes within NRS that provide 24 hour a day residential supports to 43 individuals. The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Requirements

• Applicants must have at least five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
• At least one (1) year must have been in a project management, supervisory or managerial capacity.
• Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

Nice To Haves

• Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
• Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Responsibilities

• Provides direct oversight to 10 homes; has on-call responsibilities 24/7.
• Responsible for crisis and emergency management in an effort to maintain the health and safety of our residents at all times.
• Provide direct and indirect supervision to approximately 120 DDS employees: ensuring fiscal responsibility by monitoring all assigned budgets (household, overtime, staffing and furniture/equipment).
• The incumbent will ensure that the homes are clean safe and well maintained at all times, insuring compliance with all applicable regulations.
• Responsible for making hiring recommendations as well as labor relations reviews, tracking utilization of overtime, identifying trends and problem solve for overtime mitigation.
• Maximize monthly revenues through oversight of Federal Reimbursement for Services as well as the SNAP Program (Supplemental Nutritional Assistance Program).
• Ensure all staff is educated in Human Rights and that all Human Rights are being respected.
• Monitor compliance with all DPPC and Department Investigations to ensure that the rights, dignity, and safety of the residents are protected at all times.
• Maintain compliance with the Individualized Service Plans, ensuring all staff maintain required training.
• Serves as a liaison to families/guardians as well as the Area and Regional Offices.
• Responsible for timely incident reporting and tracking as well as ISP submission through HCSIS (Home and Community Service Information System).
• Also responsible for reporting and approving time through SSTA (Self Service Time and Attendance).
• Also serves as a hiring manager within Mass Careers.

Benefits

• Comprehensive Benefits
• outstanding suite of employee benefits that add to the overall value of your compensation package.
• work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed