Charlotte Residential Service Technician
CPI Security•Charlotte, NC
•Onsite
About The Position
We are seeking a Residential Service Technician in Charlotte, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.
Requirements
- High school diploma or equivalent
- Strong sales skills with mechanical aptitude for troubleshooting and repairs
- Excellent communication, customer service, and a safety-first mindset
- Professional appearance and demeanor
Nice To Haves
- Technical training is a plus
- Alarm or telecom experience is a bonus
Responsibilities
- Service and maintain residential security systems, ensuring timely and accurate troubleshooting
- Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
- Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
- Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently
Benefits
- Medical, dental, vision, 401(k) with match, PTO
- Free security systems
- Educational assistance
- Company-provided equipment (vehicle, fuel card, iPhone, iPad)
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
