Residential Service Technician - Arlington Heights, IL
About The Position
We are seeking an experienced Service Technician for our Arlington Heights, IL, property. The Service Technician is responsible for maintaining apartment homes, common areas, and grounds with a focus on efficiency, safety and asset protection. This role supports the Service Manager by managing expenses, performing preventative maintenance, conserving energy, and providing outstanding service to our residents. TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages its residential communities. We are committed to maintaining high standards and providing residents with more than just an apartment, but also a genuine sense of community and exceptional service. We strive to exceed expectations through well-maintained properties, desirable locations, and responsive support. Our culture emphasizes resident care and supports ongoing training and professional development for our team. We encourage team members to share ideas and suggestions, helping us continually improve as an employer.
Requirements
- A minimum of three years of maintenance experience in a fast-paced residential community is required.
- Experience in painting, plumbing, electrical, carpentry, and mechanical systems is required.
- A proactive approach, exceptional organizational skills, and attention to detail.
- Exhibit excellent customer service skills.
- Demonstrate knowledge of the safe and proper use of common tools, cleaning products and supplies.
- Be available to respond to after-hours emergency calls 24/7, including weekends and holidays.
- Availability to work on Saturdays.
- Promote workplace harmony and uphold a positive company image.
Responsibilities
- Conduct daily property walks to ensure cleanliness and address safety concerns.
- Complete unit turns according to the property checklist within established deadlines.
- Perform other duties as assigned by the Community Manager and Service Manager.
- Manage expenses, perform preventative maintenance, and conserve energy.
- Provide outstanding service to residents.
Benefits
- Competitive Compensation
- Quarterly Bonus Eligibility
- Commission for lockouts and renewal leases
- Travel pay for emergency on-call
- Medical, Dental, and Vision Insurance
- Life, Critical Illness and Accident Insurance
- HSA and FSA
- Wellness Program
- Short-term disability insurance
- Employer-Paid Life Insurance Benefit
- Employer-Paid Long-Term Disability Benefit
- Paid Vacation and paid time off
- Thirteen (13) paid holidays
- Paid time off for your birthday and work anniversary
- Two (2) volunteer days to support your favorite charitable organizations
- Paid maternity leave benefit
- 401(k) with a generous employer match
- Employee Assistance Program
- Fun team-building company outings
- Continuing Employee Education and Development Opportunities to advance in Your Career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
