Residential Service & Sales Plumber

The Plumbing Authority • Knoxville, TN

5d • $80,000 - $150,000

About The Position

This is a true residential service plumber role, not construction.
You will run service calls, diagnose problems, present solutions to homeowners, and complete smaller repairs on the spot.
Larger installation jobs are passed to our installation team, allowing you to focus on diagnosing problems and serving customers.

I'm Bryan, a fourth-generation Master Plumber and the owner of The Plumbing Authority.
I grew up in the trade going out on jobs with my father, and today our mission is simple:
Deliver ethical, professional, five-star plumbing service to homeowners across the Knoxville area.
We believe plumbers deserve to work in a place where:
Integrity matters
Professionalism is expected
Hard work is rewarded
Family still comes first

Requirements

• Minimum 5 years residential service plumbing experience
• Proven experience diagnosing plumbing problems in occupied homes
• Strong experience communicating directly with homeowners
• Ability to explain repair options and pricing clearly
• Comfortable working in a performance-based compensation environment
• Excellent problem-solving ability
• Valid Tennessee driver’s license with a good driving record
• Professional appearance and strong work ethic
• Drug-free workplace
• Experience working for a residential service plumbing company is required

Responsibilities

• Diagnosing plumbing issues in residential homes
• Explaining repair options clearly to homeowners
• Completing plumbing repairs and smaller service jobs
• Identifying larger plumbing projects and passing to the installation team
• Delivering a five-star customer experience
• Maintaining professional communication with homeowners
• Following company standards and local plumbing codes

Benefits

• Up to 3 weeks paid vacation and holidays
• Monday–Friday schedule with rotating Saturday on-call
• Family-friendly schedule (we try to get our plumbers home by 5 PM)
• Health care
• Chiropractic care
• 401(k)
• Paid training and licensing
• Company tablet
• Company uniforms and cleaning service
• State-of-the-art trucks and tools
• Company vehicle for lead plumbers
• Bonuses, tool allowances, and boot programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees