Residential Security Agent (Full Time, Night Shift)

Concentric•San Francisco, CA

9d•$50 - $52•Onsite

About The Position

Concentric is seeking an Armed Residential Security Agent to join a client's team in San Francisco. This is a full-time, night-shift position requiring five 8-hour shifts per week, from 11:00 PM to 7:00 AM. The role involves providing on-site security services, monitoring access control systems, supporting incident management, and coordinating emergency response with a customer-service-focused approach. Candidates must possess a valid California concealed carry permit (CCW) and be legally authorized to carry a firearm in California.

Requirements

Valid driver’s license
Valid California BSIS Guard Card
Valid California BSIS Firearms Permit in good standing
Must be legally authorized to possess and carry a firearm under California and federal law
Must maintain all required BSIS firearms qualifications and renewals
A successful track record operating within a high-touch, customer service environment
Appropriate professional bearing and customer service skills
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy
Excellent written and verbal communication skills
Skilled in synthesizing facts, concepts, and principles
Emotional intelligence and a customer-focused approach
Agent must be of a physical standard to be able to: Patrol a residence on foot, Assist the client if injured or in need of evacuation

Nice To Haves

Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams
Executive Protection and/or tactical training (Military/Law Enforcement)
Advanced medical training

Responsibilities

Act to support threat management and emergency response, and be the first point of contact for client security needs
Monitor and manage the camera system, access control technology, and other security tools
Monitor critical facility functions as assigned by the client
Advise and take action addressing unknown visitors, phone calls, and other contacts
Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables
Provide a high standard of customer service delivery for clients, guests, and staff
Ensure client deliverables are met across the full suite of security services
Proactively communicate with clients regarding risks to personnel, property, or privacy
Ensure completion of any client-required plans, surveys, or reports
Assist with customer service issues to ensure a consistently high level of service
Communicate with co-workers, management, clients, and others in a courteous and professional manner
Conform to and abide by all regulations, policies, work procedures, and instructions

Benefits

HSA medical plan covers 100% of the premium for employee-only coverage
PPO medical plan requires an employee contribution for employee-only coverage
Concentric covers a substantial portion of the premium for dependents for both medical plans
HSA employer contribution
Medical FSA
Employer-paid life insurance
Employer-paid short-term disability (STD)
Employer-paid long-term disability (LTD)
Employer-paid accidental death and dismemberment (AD&D) insurance
401 (k) including employer match
11 paid holidays
Paid leave (vacation, sick, parental)
Annual Health & Wellness Benefit
Pet Insurance
National discount employee program
Employee Assistance Program for personal needs
Credentity Protection - Eclipse Digital Protection by Concentric
Free access to our Risk Intelligence Dashboard and GEAR App
Dedicated Security and Intelligence Training Programs for Professional Development
Coaching and Mentoring Opportunities