Residential Sales Representative

Rentokil Initial • Vancouver, BC

2d • CA$50,000 - CA$55,000 • Onsite

About The Position

The Residential Sales Representative is a key operations-focused role responsible for driving residential sales growth within a designated Canadian market. This professional serves as the face of the brand to the local community, protecting homes and families by identifying pest infestations and proposing expert solutions. The incumbent is expected to execute the company’s sales process with high proficiency, managing the full sales cycle from inspection to contract execution and follow-up. The Representative works closely with branch leadership and internal teams to ensure service excellence and revenue growth.

Requirements

• Post-secondary education required.
• Valid driver’s license from the current province of residence is required.
• Strong communication, social, and customer service skills with the ability to build rapport with a diverse client base.
• Ability to travel up to 100% of the time within the assigned territory.
• Regularly required to climb ladders and stoop, kneel, crouch, or crawl.
• Ability to lift and carry up to 10 lbs regularly and 11–20 lbs frequently.
• Must be comfortable working in confined spaces (basements, attics, crawl spaces) and dealing with various pests.
• Required to safely operate a motor vehicle and occasionally wear Personal Protective Equipment (PPE), including compliant respirators.

Nice To Haves

• 1–2 years of experience in pest management service or professional sales is preferred.

Responsibilities

• Conduct thorough visual inspections of residential properties to identify pest harborage, entry points, and infestations.
• Develop professional proposals and treatment instructions aligned with company policy and Canadian regulations.
• Meet or exceed monthly Base Line Sales Targets (BST) and Key Performance Indicators (KPIs) through the sale of pest management services and Year-Round Protection Plans.
• Effectively manage and follow up on all sales leads, including phone-ins, web forms, and field-generated opportunities within 24 hours.
• Maintain accurate records in the CRM, including completing home diagrams, tracking job sales, and managing contract renewals.
• Provide a consultative sales experience, conducting post-service follow-ups to ensure satisfaction and develop future prospects.
• Maintain all company equipment and vehicles in clean, working order while strictly adhering to safety protocols and state/provincial licensing requirements.

Benefits

• Commissions on sales
• Car allowance
• Company cell phone and laptop
• Company paid holidays, vacation and sick time.
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
• Employee Discounts
• Fantastic Tuition Reimbursement benefits & Scholarship Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree