Residential Sales Representative

ADT • Chatsworth, CA

1d • Hybrid

About The Position

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country. You’ll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes. You will listen and build trust by showing up with integrity, empathy, and expertise, you will become a reliable advisor customers can count on, both during the sale and long after the installation. Customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them. Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

Requirements

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset.
• Strong communicator and natural relationship builder.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Nice To Haves

• Consumer sales experience is preferred but not required.
• Additional licensing may be needed based on location.

Responsibilities

• Demonstrate the value of security and smart home solutions to customers.
• Explain products and services in-depth.
• Recommend the right solutions to customers.
• Visit customers at their homes to provide solutions.
• Build trust with customers through integrity, empathy, and expertise.
• Customize security systems to fit client's space, lifestyle, and concerns.
• Combine security, automation, and life safety technology.
• Conduct post-installation follow-ups with customers.
• Generate referrals from satisfied customers.
• Identify and generate new sales leads to maximize outreach.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability
• Life insurance
• Well-being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees