Residential Sales Consultant III

Service Experts•Ridgeland, MS

1d•Onsite

About The Position

The Residential Sales Consultant III has in-depth knowledge of best practices and practical expertise in Outside Sales. May lead small-scaled projects with resource needs and manageable risks. Solves complex challenges by exercising judgement based on analysis of multiple sources. Provides guidance to less experienced colleagues on the team. Key Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers. Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction. Create relationships with prospective customer and referral as well initiating calls to generate sales Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience. Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Requirements

A Bachelor’s degree or related professional sales certifications preferred.
Prior sales experience, with a preference for experience with direct selling to consumers
Strong selling and business-development skills.
A demonstrated ability to effectively communication concepts to a variety of audiences.
Demonstrated commitment to the delivery of high quality, customer-focused service.
Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate this into business solutions the business can offer.
Valid driver’s license with acceptable driving record.
Ability to consistently demonstrate a positive attendance record.
Available to work flexible hours and on-call shifts as needed.
Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.

Nice To Haves

experience with direct selling to consumers

Responsibilities

Present comfort options of residential HVAC and water heater products and services to new and established customers.
Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
Create relationships with prospective customer and referral as well initiating calls to generate sales
Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.