Residential Sales Consultant I

Service Experts • Hampton Bays, NY

1d • Onsite

About The Position

As a Residential Sales Consultant (RSC), you will serve as a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that combines consultative selling, customer education, and relationship management. Your success will be driven by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities. Key aspects of the role include presenting tailored comfort options for high-efficiency HVAC and water heater systems, building lasting customer relationships, driving sales growth, collaborating with technical team members during site visits to ensure tailored solutions, and maintaining industry expertise by staying updated on trends, energy-efficient technology, and innovative service methods.

Requirements

• High school degree or GED required.
• 2+ years of proven sales experience.
• Strong business development abilities.
• Excellent negotiation skills.
• Talent for closing sales.
• Demonstrated ability to educate customers and present technical concepts clearly.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• A dedication to providing high-quality, customer-focused service.
• Valid driver’s license with an acceptable driving record.
• Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.
• Available to work flexible hours to meet customer demand and on-call shifts as needed.
• Ability to consistently demonstrate a positive attendance record.

Nice To Haves

• A Bachelor’s degree or related professional sales certifications.
• Preference for direct-to-consumer (B2C) selling experience.

Responsibilities

• Diagnose homeowners' comfort needs and offer innovative solutions.
• Maximize success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.
• Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.
• Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.
• Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• Partner with technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience.
• Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Benefits

• Competitive base salary + commission (Top performers earn exceptionally well, average sales professionals earn $90,000-$120,000 annually).
• Generous PTO provided.
• Training, mentorship, and investment in professional development.
• Company-sponsored Medical, Dental, and Vision coverage.
• Company-provided smartphone, tablet, uniforms.
• Tool replacement program.
• Company-paid Life Insurance.
• Optional Short/Long-term Disability for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees