About The Position

Waste Pro is seeking several dependable, hardworking individuals to join our team as Residential Route (Garbage Truck) Helpers. In this physically active, outdoor role, you will work alongside a Residential Truck Driver to collect residential trash, recycling, and yard waste along assigned routes. As a Residential Helper, you'll play a vital role in keeping our communities clean, safe, and beautiful while providing exceptional customer service to our residents. This is a great opportunity for someone who enjoys working outdoors, staying active, and being part of a team that provides an essential service every day.

Requirements

  • Dependable team members with excellent attendance who arrive to work on time every day. As a route-based operation, our customers rely on us to provide service on a scheduled route, and punctuality is essential.
  • Ability to follow all safe operating procedures and Waste Pro safety policies at all times.
  • Ability to safely assist the Driver by providing ground guidance while backing the collection vehicle and maintaining awareness of surroundings at all times.
  • Willingness to work as part of a team in a physically demanding, fast-paced outdoor environment, in all types of weather.
  • Strong customer service skills with the ability to interact professionally and courteously with residents and the public.
  • Ability to read, write, and understand work instructions, route information, and basic reports necessary to complete daily assignments.
  • Ability to follow directions, communicate effectively with Drivers and Supervisors, and work safely with minimal supervision.
  • Ability to perform repetitive lifting, walking, pushing, pulling, climbing, and bending throughout a full work shift.
  • Be able to follow safe operating practices.
  • Be able to learn and use interpersonal skills relating to good customer service
  • Be able and willing to work in a team environment
  • Be able to read, write and comprehend reports well enough to complete daily assignments.

Responsibilities

  • Collects residential solid waste and places it into the rear of a rear-load garbage truck along assigned routes. Collection may be performed manually or by pushing residential carts (toters) to the truck tipper.
  • Lifts and carry trash bags, bulk items, and waste containers to the truck for disposal.
  • Safely mounts and dismounts the rear step of the collection vehicle while servicing assigned routes.
  • Operates the truck’s packing mechanism to compact waste safely and efficiently.
  • Provides safe, courteous, and Distinguishably Different customer service to residents and customers while representing Waste Pro in a professional manner.
  • Demonstrates a positive attitude toward the company, customers, coworkers, and municipal partners.
  • Ensures residential garbage, recycling, and yard waste are collected and disposed of properly. Collection may require retrieving containers from behind residences when necessary.
  • Answer basic questions from residents and direct them to Customer Service or the appropriate government agency for additional assistance.
  • Complies with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration), and Waste Pro safety policies, including the Waste Pro Absolute Guidelines.
  • Assist the Driver with safely backing the collection vehicle by providing ground guidance when required.
  • Cleans behind the compactor blade using a shovel and hoe when directed.
  • Washes and cleans the hopper and collection vehicle at the end of each shift or as needed.
  • Immediately reports any safety concerns, vehicle issues, or customer service matters to the Driver and Supervisor.
  • Performs manual cleanup of scattered refuse, including cleaning areas around accidental waste spills and ensuring customer containers are returned to their proper location.
  • May be required to work during emergency situations, including storms or other natural disasters.
  • Assists with other collection routes or operational assignments as needed to complete daily service requirements.
  • Performs all other job-related duties as assigned.
  • Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
  • Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro
  • Any additional job duties that may be assigned by the Supervisor.

Benefits

  • Blue Cross Blue Shield Medical Insurance with a pathway to FREE healthcare
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance
  • FREE Company-Paid Life Insurance
  • 401(k) with a generous company match
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Time
  • Employee Assistance Program (EAP)
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