3rd Shift Direct Care (LGBTQIA+)
About The Position
The Residential Recovery Specialist (RRS) supports residents in a safe, structured, LGBTQIA+-affirming and trauma-informed environment. This role helps residents follow their individualized treatment plans, engage in recovery and relapse‑prevention efforts, and build independent living skills. The RRS plays a vital role in fostering a respectful, inclusive, and recovery-focused community that affirms residents’ identities, lived experiences, and self-determination. The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.
Requirements
- Valid driver’s license, safe and reliable vehicle, and acceptable driving record.
- High school diploma or equivalent (GED) preferred; must be at least 18 years old.
- Experience supporting individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or substance use.
- Demonstrated comfort and competency working with diverse sexual orientations, gender identities, and expressions.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Strong oral, written, organizational, and basic computer skills.
- Ability to foster community, model respectful boundaries, and create a sense of belonging in a residential setting.
- Willingness to engage in ongoing learning related to equity, inclusion, trauma-informed care, and identity-affirming practices.
- Ability to pass and maintain MAP, CPR, and First Aid certifications.
Nice To Haves
- Experience working with LGBTQIA+ individuals or in affirming environments strongly preferred.
Responsibilities
- Support resident activities in alignment with program policies, individualized treatment goals, and a structured daily routine.
- Provide trauma-informed, culturally responsive, and LGBTQIA+-affirming care, including crisis intervention and de-escalation.
- Maintain a living environment that is safe, respectful, and inclusive of diverse sexual orientations, gender identities, and expressions.
- Assist residents with daily living tasks, independent living skills, and participation in recovery-focused and community-based activities.
- Facilitate or co-facilitate groups and activities that promote recovery, emotional wellness, identity affirmation, and peer support.
- Model respectful communication, including the consistent use of residents’ chosen names and pronouns.
- Transport residents as needed and maintain safe, organized, welcoming program spaces.
- Document resident progress, administer medications per MAP certification, and promote a person-centered, recovery-oriented, and strengths-based approach.
- Collaborate with a multidisciplinary team to support residents in achieving stability, empowerment, and long-term recovery.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
