Residential Program Specialist-Part Time + Relief

Mountain Home Montana•Missoula, MT

6d•Onsite

About The Position

Mountain Home is seeking Residential Program Specialists (RPS) who support the daily operation, safety, structure, & consistency of Mountain Home’s Residential Program. This position supports a safe, predictable, trauma-informed living environment for residents & their children by maintaining an active staff presence, carrying out assigned residential responsibilities, reinforcing established household expectations, completing required checks & documentation, & communicating clearly across shifts. Our ideal RPSs have a passion and talent for helping others, communicating clearly and compassionately, and are able to connect and empathize with individuals, including diverse and marginalized populations. They remain calm in high-stress situations and encounters. They are trustworthy, dependable, relatable, and friendly. RPSs have knowledge of trauma-informed care, adverse childhood experiences, and experience in providing quality direct service to adults, young people, and children. We prefer individuals who have received education in social work, psychology, counseling, early childhood, or similar programs and/or who have been through relevant training.

Requirements

Knowledge of trauma-informed care
Knowledge of adverse childhood experiences
Experience in providing quality direct service to adults, young people, and children
Ability to remain calm in high-stress situations and encounters
Trustworthy, dependable, relatable, and friendly demeanor
Clear and compassionate communication skills
Ability to connect and empathize with individuals, including diverse and marginalized populations
Must pass a thorough background check

Nice To Haves

Education in social work, psychology, counseling, early childhood, or similar programs
Relevant training

Responsibilities

Maintain an active & visible staff presence throughout the assigned shift.
Follow established residential schedules, routines, expectations, & program procedures.
Support a safe, predictable, respectful, & functional living environment for residents & their children.
Reinforce established household expectations consistently & address concerns as they occur.
Complete assigned household, operational, & resident-accountability responsibilities according to the expectations of the shift being worked.
Monitor shared residential areas & respond to household or facility needs that arise during the shift.
Support residents in completing household responsibilities while promoting increasing independence.
Coach, prompt, & follow through with residents rather than routinely completing responsibilities residents can reasonably complete themselves.
Communicate unresolved household, resident, facility, or operational concerns to the Residential Program Manager or incoming staff as appropriate.
Remain awake, alert, available, & responsive throughout the entire overnight shift.
Receive & review handover information from the outgoing shift.
Maintain awareness of who is in the residence, who is expected to return, & any relevant resident, child, safety, or follow-up needs.
Maintain an active staff presence in the residential program throughout the overnight.
Complete scheduled overnight building, safety, & residential-area checks.
Respond appropriately to resident & child needs that arise overnight while maintaining professional boundaries & established program expectations.
Respond to safety, behavioral, facility, or other concerns according to Mountain Home procedures & established escalation structures.
Complete assigned overnight cleaning, household, organizational, plant-care, & operational responsibilities without reducing required resident supervision or staff availability.
Address overnight responsibilities & concerns when they can reasonably be handled during the shift rather than routinely leaving them for incoming staff.
Prepare the residential program for an organized transition into the morning shift.
Provide a clear handover to incoming staff, including relevant resident & child information, who is home or expected back, safety concerns, incidents, outstanding responsibilities, & required follow-up.