PT Residential Porter - (Mon-Fri 7am-11am, Sat 7am-12pm)

Comstock•Rockville, MD

5d•Onsite

About The Position

The Residential Porter is responsible for maintaining the cleanliness of common areas at assigned sites. Duties include general upkeep such as power washing, window cleaning, trash collection, and routine cleaning tasks. The porter also supports event setup and breakdown as needed and responds to cleaning concerns as they arise. The position requires accountability, attention to detail, and the ability to work professionally and courteously with property staff, residents, and visitors.

Requirements

High school diploma or equivalent
Valid driver's license, with no major violations
Flexibility to work outside regular hours and weekends during events
Outgoing personality with the ability to relate to a diverse group of people and build/maintain strong relationships
Strong problem-solving, time management, and communication skills
Must be highly reliable and trustworthy, and act with a high degree of integrity
Ability to hold self and others accountable, and strive for a high level of excellence
Positive and proactive attitude, with a willingness to drive growth and innovation
Customer focus and results-oriented
Desire to learn and continuously develop
Exceptional verbal communication, active listening, and organizational skills
Ability to establish strong working relationships in a team-oriented environment
Ability to multitask and prioritize, with a keen eye for detail in a fast-paced environment
Self-directed and able to work independently, with minimal supervision

Responsibilities

Ensures all common areas, including sidewalks, lobbies, restrooms, and public spaces, are kept clean and presentable.
Completes daily cleaning and maintenance tasks as assigned by the Senior Operations Manager, Cleaning.
Performs power washing in areas assigned by management.
Reports to the assigned location wearing the approved ParkX Porter uniform.
Arrives at the assigned location prior to the start of the work shift.
Ensures compliance with all safety regulations and cleaning standards.
Maintains a professional and courteous attitude with all site visitors.
Acknowledges, greets, and interacts professionally with property staff and guests, following corresponding protocols.
Supports management teams with special cleaning or maintenance requests as needed.
Maintains the cleaning room and storage areas in an orderly, clean, and free-from-debris and hazards condition at all times.
Completes all required documentation at the end of the shift and ensures proper transfer of responsibilities to the next shift.
Assists with the setup and breakdown of events or public gatherings when required.
Monitors inventory of cleaning supplies and ensures safe and proper use of chemicals.
Notifies management of any situations requiring their attention.
Accurately follows all cleaning schedules and checklists.
Understands and adheres to cleaning procedures and schedules.
Documents and reports any safety hazards, maintenance issues, or damage.
Maintains a safe, clean, and orderly work environment by following established standards and procedures.
Attends team meetings that impact cleaning operations.
Completes maintenance or cleaning tasks according to company maintenance checklists.
Covers for fellow team members during their absences when necessary.
Timely addresses and resolves cleaning concerns with first-class service, in accordance with guidelines established by the ParkX Management Executive Team.
Maintains equipment in good working order through regular maintenance and preventative care.
Reports any equipment damage to management.
Is available to work weekends and outside of regular hours, especially during events or periods of high activity.
Understands and promotes corporate objectives, core values, and departmental responsibilities as outlined in the company’s organizational chart and Employee Handbook.
Understands and adheres to ParkX policies regarding absences, time off, and punctuality.
Performs other duties as assigned.