Parrish Services - Residential Plumber

ACE Hardware • Manassas, VA

3d • $28 - $42 • Onsite

About The Position

Parrish Services, now an Ace Hardware Home Services company, is seeking a Residential Plumber to join their team. This role involves providing helpful heating and cooling services to homes, building on Ace Hardware's dedication to amazing customer experiences. Ace Hardware Home Services is a subsidiary of Ace Hardware Corporation, a large, privately owned retailer-owned cooperative. The company is focused on growing Parrish Services and continuing to support the local community.

Requirements

• Must have a minimum of two years RESIDENTIAL experience.
• Mechanical Aptitude.
• Valid Driver’s License and Clean MVR.
• High standards for your work.
• Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You can be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Nice To Haves

• Sales experience is a plus
• Preference for knowledge in tankless, water treatment, and well pumps.

Responsibilities

• Complete plumbing, drain cleaning and other related in-home service calls.
• Build and establish customer rapport to ensure great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provides technical support to customers.
• Understand sales criteria and hold yourself accountable for exceeding revenue goals.
• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify, and repair residential plumbing tasks, ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings and retreats.
• Maintain a clean, organized job site and well-inventoried truck.
• Provide exceptional customer service.
• Present yourself as professional and knowledgeable to ensure customer satisfaction and to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

Benefits

• Incentive/Commission/Bonus opportunities
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability)
• Life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED