Residential Operations Specialist

PROGRESSIVE LIFE CENTER • Baltimore, MD

4h • Hybrid

About The Position

Progressive Life Center, Inc. (PLC) is an organization providing culturally sensitive human services to children, youth, and families. The Semi-Independent Living program ensures youth in Prince George’s County, MD, make a successful transition from foster care or juvenile justice. PLC runs a scattered site, semi-independent living program for young adults, 18-21 years old, who have been referred and assessed by the Maryland Department of Human Resources and Department of Social Services. The program provides a high level of support for youth and their families so that they gain the life skills needed to become independent, capable, and productive citizens. Our program is housed in residential communities that are within close proximity to public transportation throughout the county. Residences consist of 1-bedroom and 2-bedroom apartments. Supervision, monitoring, and staff support are provided at all residence programs 24 hours a day, seven days a week.

Requirements

• Minimum of a High School diploma or equivalent and four (4) years of demonstrated success working with abused, neglected, and/or at-risk youth and their families.
• Ability to communicate effectively with street-wise and system savvy youths.
• Experience working with at-risk youth and their families.
• Effective oral and writing skills.
• Certified in CPR/First Aid.
• Knowledge of databases and Microsoft Office Suite.
• Ability to work a flex schedule to accommodate the life skills needs of youth.
• Valid driver’s license, access to a vehicle, and ability to travel within the Washington Metropolitan area.

Nice To Haves

• Bachelor’s degree in social work, psychology, criminal justice, or other related human services discipline from an accredited college or university preferred.
• Research skills desirable.
• Certificate in NTU™ Service Delivery Model within one (1) year of hire.

Responsibilities

• Conduct daily safety checks between 9:00 PM – 12:00 AM on weekdays and 8:00 PM – 12:00 PM on weekends within the range of the scattered sites to ensure the youth’s well-being.
• Perform daily inspections of the apartment and provide emergency support services as needed.
• Offer transportation assistance, if required.
• Maintain regular communication with the Program Director, who will be on-call for support.
• Maintain safety inspection log.
• Report safety concerns to the Program Director.
• Document inspection violations and critical incidents within 24 to 48 hours of occurrence.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees