Behavioral Health Residential - BHR, Manager

Shangri La•Corvallis, OR

3d•Onsite

About The Position

The Manager is responsible for the support, training, and coordination of activities of the residential personnel and management of daily operations and services, to serve people with diagnoses of severe and persistent mental illness. This position will identify and monitor program needs, create, plan, and implement training programs, processes, policies, and procedures to fulfill those needs in their designated location sites. Reliable and regular attendance is imperative.

Requirements

Two (2) years’ work experience in a position that included supervisory and training responsibilities.
Must have current Oregon Driver’s License and acceptable driving record.
Must be able to be approved by the background criminal history unit.
Ongoing excellent verbal and written communication skills with stake holders inside and outside the organization.
Extraordinary interpersonal communication skills and ability empathize with people experiencing challenges.
Ability to assess risk as well as to make determinations about tasks and deadlines.
Thorough understanding of residential support services.
Ability to monitor and prioritize needs.
Extremely organized and detail-oriented and understanding of professional ethics.
Ability to quickly become proficient in all office technology required for the position to include; Office Machinery, MS Office programs, Dayforce, Office 365, Intellidoc.

Nice To Haves

Five (5) years’ education in human services field.

Responsibilities

Manages and is responsible for ensuring employees within their teams are properly oriented, trained and are committed to/responsible for professional growth for themselves and others
Assist your Program Manager to maintain a work environment that emphasizes teamwork, cooperation, and safety
Provide motivation and feedback to staff using positive communication methods
Demonstrate the ability and willingness to address conflict, to facilitate resolution, and to develop/model professional and positive relationships with staff
Routinely monitor staff training, Incident Reports, RSP goals, or other support documents
Fill in whenever necessary to ensure compliance with the staffing ratio and/or to continue to foster teamwork and mentor staff
Maintains contact with and is responsible for supervision of all staff assigned to the work unit, by meeting with each employee face-to-face on a monthly basis
Responsible for all performance management, including hiring, training, feedback, performance corrections and termination
Maintain accurate and timely documentation pertaining to employee personnel records
Conduct staff meetings at least once monthly
Review staff timesheets for accuracy and submit within deadline
Train, schedule and provide leadership to diverse staff to ensure that services for each person are delivered as defined in his/her Residential Service Plan
Responsible for maintaining accurate financial accounts, records and benefits
Monitor Intellidoc for each individual at a minimum of three times a week; IRs must be approved within the State’s timeline
Provides opportunities for individuals to learn about and engage in self-advocacy and community inclusion
Ensures that the supports, health, safety, and rights of individuals served are provided in a person-centered manner
Ability to develop and implement an RSP and ensure that all documentation is completed and goals are being met
Ongoing collaboration with DSPs to ensure individuals attend medical and psychiatric appointments and necessary follow-up is completed
Act as primary contact for staff, 24 hours a day/5 days per week and participate in on-call weekend requirements
Manage programs within agency approved budgets, including the supply budget, staffing hours, and overtime usage, etc.
Develop and maintain positive working relationships with families, guardians, support staff and all other stakeholders
Demonstrate a thorough knowledge and understanding of the OARs, the agency’s policies/procedures and our Mission Statement
Participate in Licensing Reviews and Self-Assessments and work with Program Manager on the Plans of Improvement
Interact with those we serve in a manner that demonstrates respect, enhances dignity, builds self-esteem, and empowers personal choice
Routinely monitor all documentation and incident reports
Ensure working/living environment is maintained and is clean/safe at all times
Ensures that Occupational Injury Reports and 801 forms are completed and routed as required
Forecasting departmental projections
Maintains all required certifications and licenses throughout employment
Attends and participates in required meetings and training
Performs other duties as assigned