Residential Manager - I/DD
About The Position
The Residential Manager provides on-site direct behavioral health care to people with developmental disabilities in a residential setting and oversees home operations. The role includes staff supervision, operational administration, home management, therapeutic intervention, teaching skills, documentation, and development of Individual Habilitation Plans and/or Treatment Plans. The Residential Manager provides daily structure and coverage at the residence, including supervision and assistance with living skills and personal care, case management, medication auditing, transportation, crisis management, and recreational and social activities. The manager communicates significant behavioral changes and notable incidents to designated supervisory personnel, serves as a liaison and advocate for community resources, and helps maintain a safe, therapeutic environment in compliance with safety standards, regulations, and corporate policies. Services must align with SERV Achievement Centers’ mission and SERV BHS’ ethical standards. The role also cooperates with the licensee and Department of Human Services staff during inspections, inquiries, or investigations, and performs additional duties as assigned.
Requirements
- Must be at least 21 years of age.
- A bachelor’s degree with 2 years of experience; or an associate degree with 3 years of experience; or a high school diploma with 4 years of experience.
- A valid New Jersey driver’s license, a three-year driving history, and a driving record in good standing.
- Ability to read, write, and communicate well.
- Ability to document in individuals’ charts and treatment plans.
- Ability to perform simple math.
- Knowledge of current behavioral healthcare principles and practices specific to the developmentally disabled population.
Nice To Haves
- Bachelor’s degree preferred.
- Supervisory experience preferred.
- Knowledge of Microsoft Word and Excel is a plus.
Responsibilities
- Provide on-site, face-to-face behavioral health care services to people with developmental disabilities in a residential setting.
- Oversee home operations, including staff supervision, operational administration, and home management.
- Provide therapeutic interventions and teach skills; document services and contribute to Individual Habilitation Plan and/or Treatment Plan development.
- Provide daily structure and coverage for the residence, including supervision and assistance with living skills and personal care needs.
- Provide case management, audit medication, provide transportation services, manage crises, and support recreational and social activities.
- Communicate significant behavioral changes and notable incidents to designated supervisory personnel.
- Act as a liaison and advocate for community resources.
- Ensure a safe, therapeutic environment and adhere to safety standards, Federal and State regulations, and corporate policies.
- Ensure services are rendered according to SERV Achievement Centers’ mission and SERV BHS’ ethical standards.
- Cooperate with the licensee and Department of Human Services staff during inspections, inquiries, or investigations.
- Meet the direct service (face-to-face contact) expectation determined by annual goals.
- Oversee site scheduling as necessary and monitor clients.
- Act as a team leader.
- Perform other duties as deemed appropriate by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
