Residential Maintenance Technician

Heritage Senior Living•Madison, WI

8d•Onsite

About The Position

MSP Real Estate is looking for a dependable, hands-on Maintenance Technician to join our team at The Heights Apartments in Madison, WI. This role is crucial for the day-to-day operation and appearance of the property, ensuring residents have a positive experience and buildings operate safely and efficiently. The position involves a variety of tasks from preventative maintenance and repairs to responding to resident requests and ensuring compliance with codes and regulations.

Requirements

At least one year of maintenance experience, preferably involving electrical, plumbing, HVAC, carpentry, appliances, or general building maintenance.
Ability to read and interpret equipment manuals, work orders, and maintenance instructions.
Experience safely operating hand tools, power tools, electrical meters, and other maintenance equipment.
Strong troubleshooting, problem-solving, and decision-making skills.
Excellent communication and customer service skills.
Ability to manage multiple priorities and respond effectively to unexpected maintenance needs.
Valid driver’s license and acceptable driving record.
Willingness to participate in an on-call maintenance rotation.

Nice To Haves

High school diploma or equivalent.
Knowledge of applicable fire, life-safety, and building codes is preferred.
Property management, multifamily housing, senior housing, or similar building maintenance experience is a plus.

Responsibilities

Perform routine and preventative maintenance throughout the property, buildings, equipment, and grounds.
Troubleshoot, diagnose, repair, and replace equipment and building components.
Perform general repairs involving HVAC, plumbing, electrical, carpentry, appliances, and other building systems.
Monitor HVAC systems to help maintain comfortable temperatures and proper air quality.
Monitor plumbing and domestic hot water systems and make adjustments or repairs as needed.
Coordinate and assist with required inspections of fire protection, security, plumbing, and other building systems.
Help ensure building systems and maintenance practices comply with applicable state and federal requirements and codes.
Respond promptly and professionally to maintenance requests from residents and team members.
Complete work orders and maintain accurate documentation of repairs, inspections, preventative maintenance, and system checks.
Prepare apartments for new residents, including repairs, painting and touch-ups, furniture movement, and other turnover-related work.
Maintain clean, safe, and orderly maintenance areas, common areas, and property grounds.
Maintain appropriate inventories of maintenance, emergency, and disaster-related supplies.
Assist with the upkeep of company/community vehicles, including fueling, cleaning, and monitoring registration and maintenance needs.
Assist management with staff training related to building systems, fire safety, and emergency procedures.
Participate in an on-call maintenance rotation and respond to emergency maintenance needs when required.
Assist with additional property and maintenance responsibilities as needed.