Residential Life Coordinator (FT)

Harvest Home•Los Angeles, CA

10d•$25 - $26•Onsite

About The Position

Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers. The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans.

Requirements

Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)
High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.
Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.
Ability to work as a part of our Harvest Home team while also working independently.
Smart Phone Needed .
CA Driver’s License and Personal Vehicle for occasional resident transportation.
Acceptance of organization ministry standards (to be provided after application).
Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.

Nice To Haves

Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc.
Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.
Prior experience working in a shelter, group home, and/or residential treatment program.
Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience

Responsibilities

Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.
Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).
Work closely with residents to meet program goals and expectations.
Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)
Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.
Proactively communicate information as it pertains to community-living and the home environment.
Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment.
Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.
Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.
Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.
Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.
Provide all necessary documentation of resident behavior and interventions attempted.
Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.
Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.
Ensure the safety and security of the home through proper end-of-shift lock up protocol.
Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.
Purchase weekly groceries and supplies for the home.
Assist with transporting residents in organization and/or personal vehicle.
Occasional staffing of other days/times/hours as needed and as available.
Attend house, program, and agency meetings and weekly supervision.