Residential Life Coordinator

Tufts University•Medford, MA

2d•Onsite

About The Position

Residential Life and Learning (RLL) supports students as they live independently and in community with others. Our professional and student staff teams achieve this by facilitating intentional opportunities for connection, engagement, leadership, learning, and growth.

Requirements

Bachelor's Degree
Prior experience in residential life, fraternity/sorority life, student activities, or related student affairs areas
Commitment to advising, mentorship, and guiding students
Flexibility, approachability, and enthusiasm
Co-curricular experience in educational settings
Demonstrated experience with diverse student populations and commitment to inclusiveness
Self-directed, organized, and strong administrative skills
Ability to live within assigned apartment full-time (12 months)
Superior interpersonal skills
Must pass criminal background check

Nice To Haves

Master's Degree
Experience with student staff supervision

Responsibilities

Directly supervise student staff (Resident Assistants, Theme and Special Interest Program Assistants, Jumbassadors, and/or Operations Assistants) in supporting communities that foster growth, and developing a living experience that emphasizes shared ownership of a safe and healthy environment for all of its members
Address student behavioral issues, support students of concern, respond to crisis and emergency situations, and serve in an on-call rotation for after-hours support
Facilitate a robust and engaged community experience where students are living, including the development and facilitation of social and educational initiatives
Directly supervise student staff, including training and development, shift scheduling, evaluation, and performance management
Participate in student staff recruitment and selection processes
Design and deliver role-related ongoing education, training, and professional development
Facilitate planning and implementation of programs and community initiatives
Attend residential events and programs to build connection with students
Facilitate meetings and circles with students in assigned residential area(s)
Establish presence in each assigned building through open hours and/or programs
Serve as resource and support for students in assigned residential area(s)
Address student behavior and alleged policy violations through conduct and/or behavior intervention meetings
Serve in on-call rotation, coordinating response and follow up to a range of incidents, some of which are highly complex in nature
Mediate conflicts between students, facilitating discussions that resolve issues and restore relationships
Assess the physical conditions of assigned residential area(s) on a weekly basis to ensure spaces are clean, habitable, safe, and well-maintained
Oversee the opening and closing processes in assigned residential area(s)
Facilitate Health and Safety Inspections for assigned residential area(s)
Allocate, track, and reconcile budget for assigned residential areas(s)