Residential Irrigation Technician

Sunrise Irrigation LLC• Winter Garden, FL, US, FL

8d•$80,000 - $120,000•Hybrid

About The Position

Sunrise Irrigation, a family-owned and veteran-operated company serving the greater Tampa Bay community for over a decade, specializes in irrigation systems, drainage solutions, sod installation, and landscape lighting. They are committed to building careers and have been recognized as a Tampa Bay Times Top Workplace and a multi-year Inc. 5000 fastest-growing company. As they scale, their focus remains on intentional growth, operational excellence, and protecting their culture. They invest in their people, training, and systems to ensure a high-level customer experience and create long-term opportunities. The Technician role is an umbrella position that includes various technician types (Maintenance, Callback, Service, Sales Advisors) and may involve functions in installation, maintenance, service, callbacks, training support, and customer consultation. All technicians receive core training and are expected to meet company standards for quality, safety, service, and communication. The ideal candidate is adaptable, motivated, has a can-do attitude, and a strong desire to learn and grow.

Requirements

High school diploma or GED, relevant certifications preferred.
Must be at least 18 years of age.
Valid driver’s license and clean driving record.
Proven experience as an irrigation technician or similar role.
Strong understanding of irrigation systems, hydraulic principles, electrical troubleshooting and water conservation practices.
Excellent problem-solving skills and the ability to diagnose and repair complex issues.
Effective communication skills and a customer-focused approach.
Ability to work in various weather conditions and lift heavy equipment.

Nice To Haves

Relevant certifications preferred.

Responsibilities

Design and layout new irrigation systems according to design specifications and local codes.
Conduct routine maintenance checks on existing irrigation systems to ensure proper functioning and efficiency.
Troubleshoot and repair irrigation system components, including points of connection, pipes, valves, controllers, sprinkler heads and micro-irrigation.
Use shovels and trenching equipment to safely excavate work areas.
Possess a strong understanding of irrigation system components, hydraulic principles, electrical troubleshooting techniques and water conservation practices.
Stay updated on industry trends, best practices, and technological advancements in irrigation systems.
Adhere to safety protocols and guidelines to prevent accidents and ensure a safe working environment.
Comply with local, state, and federal regulations related to irrigation system installation and maintenance.
Interact with customers professionally and courteously during service calls and installations.
Communicate effectively with customers to explain irrigation system operation, maintenance procedures, and recommendations for optimal performance.
Diagnose complex issues with irrigation systems and develop effective solutions to resolve them promptly.
Proactively identify potential problems and suggest preventive maintenance measures to customers.
Maintain accurate records of work performed, including service reports, installation logs, and inventory usage.
Provide detailed reports to supervisors and customers regarding work completed, and recommendations for system improvements.
Exhibit strong communication skills with the Backoffice team and management to ensure smooth operations and accurate reporting.
Work collaboratively with other technicians and contractors and support staff to ensure seamless project execution and customer satisfaction.
Support colleagues by sharing knowledge, aiding, and participating in team meetings and training sessions.
Represent Sunrise Irrigation professionally and uphold our values of integrity, reliability, and excellence.
Maintain a neat and professional appearance while on duty and adhere to company policies and procedures.
Demonstrate a can-do attitude, always seeking solutions and taking initiative to overcome challenges.
Adapt to a flexible work schedule, including overtime as needed. Workdays are considered complete when all tasks are successfully completed, ensuring quality and customer satisfaction.
Actively seek opportunities for professional development and skill enhancement related to irrigation system installation and maintenance.
Participate in training programs and workshops provided by Sunrise Irrigation to expand your knowledge and expertise.
Attend all required meetings and trainings to stay updated on company procedures and industry best practices.
Meet or exceed performance goals and metrics related to service response times, customer satisfaction, and project completion timelines.
Strive for continuous improvement in technical skills, efficiency, and customer service delivery.
Maintain a valid driver’s license to operate a company vehicle.
Ensure the company vehicle is maintained in good condition and report any issues to the supervisor.
Adapt to a flexible work schedule, including overtime as needed.