Assistant Manager

Community Residences•Shelton, CT
•Hybrid

About The Position

This role involves creating a nurturing and positive learning environment for clients, helping them cope with daily living situations and facilitating independent performance. The work is active and performed both inside and outside the home, requiring the ability to lift and transfer clients and utilize protective hold techniques. Responsibilities include implementing Individual Plans of Care, monitoring client progress, documenting changes in medical, physical, and behavioral status, administering medication (once certified), assisting with appointments, preparing meals, maintaining the household, and participating in community outings. The position also requires conducting oneself professionally, participating in training, managing agency petty cash and client funds, and adhering to confidentiality policies. The role also involves developing positive community relationships and utilizing agency vehicles safely.

Requirements

  • Demonstrate organizational ability.
  • Experience and ability to communicate effectively with persons with developmental disabilities.
  • Demonstrate some knowledge of educational and behavioral programs.
  • Demonstrate willingness to learn about current issues in the field of developmental disabilities.
  • Be able to communicate with people at various ability levels.
  • Possess organizational abilities to implement programs and services designed to enhance the individual’s learning process.
  • Possess self-motivation.
  • Be interested in improving the quality of life for people; be interested in household management; be interested in teaching.
  • Display patience, encouraging attitude, optimism, energy, communication skills, and a nurturing temperament.
  • Have the ability to perform active work, both inside and outside of the program.
  • Must possess a valid CT driver’s license and have a good driving record.
  • Must have reliable transportation and may be required to utilize personal vehicle to transport clients.
  • Ability to lift and transfer 70-75lbs.
  • Ability to utilize approved protective hold techniques.

Nice To Haves

  • A high school diploma or GED and at least two years of experience in the field of Human Services preferred.
  • A Bachelor’s degree in a related Human Services area in addition to experience is preferred.

Responsibilities

  • Create a nurturing, positive learning environment and develop strategies to help clients cope effectively with social, emotional, and physical situations of daily living and facilitate independent performance.
  • Implement Individual Plan of Care/Follow-Along Plan based on the Interdisciplinary Team’s identification of client needs.
  • Record data on all identified teaching strategies and behavior plans, report client progress, needs, and any barriers that impede progress.
  • Maintain and document an awareness of individual treatment plans, including the use of leisure time, community experiences, public transportation, safety skills, personal hygiene, and activities of daily living.
  • Monitor medical, physical, and behavioral changes in individuals daily and report changes to the Supervisor, RN Program Coordinator, or Program Director.
  • Write up incident reports and submit them to the Program Coordinator or Residential Program Manager within 24 hours.
  • Administer medication to clients at prescribed times (once Medication Certified), in accordance with agency policy and DDS regulatory standards.
  • Report all errors of medication administration or documentation to the RN, Program Manager, and Program Coordinator immediately.
  • Monitor and assist in making medical and other related appointments.
  • Follow up on all doctors’ orders and recommendations after medical appointments per RN direction.
  • Participate in the planning, purchasing, and preparation of meals within available budgetary resources, ensuring clients’ dietary plans are followed.
  • Maintain the appearance, cleanliness, and upkeep of the house, properties, and vehicle, ensuring they are clean and safe.
  • Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner.
  • Conduct self in a professional manner when interacting with participants, supervisors, co-workers, families, medical professionals, and members of the community.
  • Participate in training opportunities (in-service training, staff meetings, conferences, etc.) as required.
  • Maintain all required training per agency policy and DDS regulatory requirements.
  • Provide accurate accounting of agency’s petty cash and client funds in an informative, auditable condition at all times, as required or requested.
  • Assure individuals’ right to privacy and adhere to CRI’s confidentiality policy.
  • Take individuals to a variety of community-based outings, ensuring all health and safety measures in the Individuals support plan are followed.
  • Utilize the agency vehicle following state laws and safety procedures.
  • Familiarize oneself with CRI policies and procedures, ensuring compliance.
  • Assist in developing a positive neighborhood/community relationship.
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