Residential Installation Manager

Beyer Air Conditioning and Heating, LLCSchertz, TX
Onsite

About The Position

The Residential Installation Manager oversees all aspects of the residential installation department, ensuring efficient scheduling, quality workmanship, strong team performance, customer satisfaction, and profitability.

Requirements

  • High school diploma
  • Experience installing HVAC equipment and ductwork
  • Minimum 5 years experience leading a team or department
  • Strong leadership, communication, and technical skills
  • Computer proficiency with Microsoft Office products
  • Strong understanding of mechanical code and regulations with each municipality as it relates to installation of HVAC equipment
  • Experience reading and analyzing a profit and loss statement
  • Ability to deal diplomatically and effectively with both customer and employees
  • Self-starter, ability to work without close supervision

Responsibilities

  • Begin daily operations by 7:00 a.m. to coordinate scheduled work
  • Maintain and update installation schedules; communicate availability with sales team
  • Review new jobs scheduled and coordinate any additional information required with sales team
  • Ensure timely completion of installation projects
  • Follow up on incomplete jobs
  • Supervise lead installers and apprentices
  • Provide leadership, coaching, and training
  • Foster a positive team environment and maintain morale
  • Conduct monthly departmental meetings and quarterly employee evaluations
  • Address and resolve customer concerns with installation projects
  • Ensure work meets company standards and core values
  • Manage and submit weekly timesheets for department
  • Monitor labor efficiency and reduce waste
  • Track callbacks, failed inspections, damages, and job performance
  • Understand pricing, costs, margins, and have full understanding of how to read/analyze a profit and loss statement
  • Ensure vehicles are maintained and kept clean
  • Manage inventory and coordinate with warehouse
  • Enforce safety policies
  • Ensure compliance with EPA, mechanical codes, and all regulations related to HVAC installation in service area.
  • Visit job sites regularly and providing training / support
  • Be available for installers and after hour emergencies
  • Hire, recognize, promote, reprimand and terminate employees
  • Meet with sales manager to improve communication between the departments
  • Support sales team when needed to help estimate projects with estimated labor and materials at job site
  • Work with leadership team to improve installation operations
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