Residential Installation Manager

Beyer Air Conditioning and Heating, LLC•Schertz, TX

7h•Onsite

About The Position

The Residential Installation Manager oversees all aspects of the residential installation department, ensuring efficient scheduling, quality workmanship, strong team performance, customer satisfaction, and profitability.

Requirements

High school diploma
Experience installing HVAC equipment and ductwork
Minimum 5 years experience leading a team or department
Strong leadership, communication, and technical skills
Computer proficiency with Microsoft Office products
Strong understanding of mechanical code and regulations with each municipality as it relates to installation of HVAC equipment
Experience reading and analyzing a profit and loss statement
Ability to deal diplomatically and effectively with both customer and employees
Self-starter, ability to work without close supervision

Responsibilities

Begin daily operations by 7:00 a.m. to coordinate scheduled work
Maintain and update installation schedules; communicate availability with sales team
Review new jobs scheduled and coordinate any additional information required with sales team
Ensure timely completion of installation projects
Follow up on incomplete jobs
Supervise lead installers and apprentices
Provide leadership, coaching, and training
Foster a positive team environment and maintain morale
Conduct monthly departmental meetings and quarterly employee evaluations
Address and resolve customer concerns with installation projects
Ensure work meets company standards and core values
Manage and submit weekly timesheets for department
Monitor labor efficiency and reduce waste
Track callbacks, failed inspections, damages, and job performance
Understand pricing, costs, margins, and have full understanding of how to read/analyze a profit and loss statement
Ensure vehicles are maintained and kept clean
Manage inventory and coordinate with warehouse
Enforce safety policies
Ensure compliance with EPA, mechanical codes, and all regulations related to HVAC installation in service area.
Visit job sites regularly and providing training / support
Be available for installers and after hour emergencies
Hire, recognize, promote, reprimand and terminate employees
Meet with sales manager to improve communication between the departments
Support sales team when needed to help estimate projects with estimated labor and materials at job site
Work with leadership team to improve installation operations