About The Position

Roscoe Brown is hiring experienced Residential HVAC Service Technicians to join their growing team. They offer consistent work, strong support, the right tools, and opportunities for career growth. For over 80 years, Roscoe Brown has served Middle Tennessee and invested in their employees, building careers rather than just hiring technicians. They emphasize a supportive environment with experienced leadership, a dedicated dispatch team, and office staff. Technicians are provided with well-stocked vehicles, modern diagnostic equipment, and technology for efficient work. Opportunities for technical skill development, mentoring, and leadership are available. A strong customer base ensures year-round work.

Requirements

  • Experience diagnosing and repairing residential HVAC systems
  • Experience with HVAC troubleshooting, repair, and preventative maintenance
  • Ability to troubleshoot mechanical and electrical HVAC components
  • Valid driver's license
  • Ability to successfully complete a pre-employment background check and drug screening
  • Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment

Nice To Haves

  • Residential HVAC service experience
  • Strong understanding of residential heating and cooling systems
  • EPA certification

Responsibilities

  • Diagnose and repair residential HVAC systems
  • Perform preventative maintenance and system inspections
  • Troubleshoot HVAC equipment issues using electrical and diagnostic tools
  • Diagnose heating, cooling, and refrigeration system issues
  • Educate customers on system operation, repair options, and recommendations
  • Complete work orders, invoices, and documentation accurately
  • Maintain a clean, organized, and well-stocked service vehicle
  • Communicate professionally with customers, teammates, and leadership
  • Deliver exceptional customer service on every visit
  • Represent Roscoe Brown's Core Values of Positivity, Respect, Integrity, and Commitment

Benefits

  • Up to $5,000 Sign-On Bonus
  • Year-round work
  • Take-home company vehicle
  • Company gas card
  • Dispatch from home
  • Well-stocked trucks
  • Strong dispatcher support
  • Latest diagnostic tools and technology
  • Field leadership and support
  • Employee referral bonus
  • Flex Scheduling
  • Company-provided uniforms
  • Company-paid iPhone
  • Medical, Dental & Vision Insurance
  • Additional employee benefits through Aflac
  • 401(k) with company match
  • Company-paid life insurance
  • Paid Time Off
  • Employee discounts through various company partnerships
  • Tool purchase accounts
  • Company events and celebrations
  • Opportunities for advancement and leadership growth
  • Company-paid continuing education
  • Manufacturer certification opportunities
  • NexStar training
  • EPA certification
  • Hands-on training through SPARK Academy
  • Leadership development opportunities
  • Promotion from within
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