Residential HVAC Service Manager

Apex Service Partners•Twin Falls, ID

1d•$95,000 - $100,000

About The Position

Residential HVAC Service Manager As we continue to grow, we’re seeking an experienced HVAC Service Manager to lead our service department while driving revenue through service excellence, maintenance programs, and lead setting. Position Overview The HVAC Service Manager plays a critical leadership role, overseeing day‑to‑day service operations while partnering with technicians and sales teams to drive performance, profitability, and customer satisfaction. This role is ideal for a strong leader with both technical HVAC expertise and a sales‑minded approach . What You’ll Do Lead and manage the HVAC service department, including technicians and support staff Drive revenue growth through service agreements, maintenance plans, and lead setting Develop and execute service and sales strategies aligned with company goals Support, coach, and mentor service technicians to improve performance and consistency Oversee scheduling and dispatch to ensure efficient, timely service delivery Monitor KPIs including revenue, margins, and customer satisfaction Provide technical guidance and assist with complex diagnostics and solutions Ensure compliance with company policies, safety standards, and industry regulations Collaborate with leadership to improve systems, processes, and customer experience What You’ll Bring 5+ years of HVAC service operations experience , including service sales EPA certification required Journeyman preferred, but not required Must live in the Twin Falls/Pocatello/Blackfoot/Idaho Falls region or be willing to relocate Strong technical knowledge of HVAC systems and equipment Proven leadership ability with experience managing and motivating teams Sales acumen with a track record of driving revenue and hitting targets EPA certification preferred; commitment to ongoing education encouraged Excellent communication, organization, and time‑management skills Proficiency with service management software and standard office tools Valid driver’s license and clean driving record Compensation & Benefits $95,000–$100,000 annual salary Medical, dental, and vision insurance Retirement plan options Paid Time Off (PTO) Ongoing professional development and career advancement opportunities Why Right Now This is more than a management role—it’s an opportunity to lead, grow, and make a lasting impact with a company that invests in its people and supports long‑term success. If you’re a driven HVAC leader who values culture, accountability, and results, we want to hear from you . Right Now Heating, Air Conditioning, Plumbing & Electrical stands out—on the road with our iconic pink trucks and in the way we care for our people and our community. We’re a people‑first company built on craftsmanship, accountability, and teamwork. Our skilled professionals take pride in delivering reliable, high‑quality service and treating every home with respect. When you join Right Now, you become part of a team that does the job right and takes care of each other along the way. After 25 years in business, we remain proud to be one of the most employee‑focused companies in the Northwest, investing in our people and setting them up for long‑term success. Apply today and take the next step with Right Now Heating, Air Conditioning, Plumbing & Electrical. We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Requirements

5+ years of HVAC service operations experience , including service sales
EPA certification required
Must live in the Twin Falls/Pocatello/Blackfoot/Idaho Falls region or be willing to relocate
Strong technical knowledge of HVAC systems and equipment
Proven leadership ability with experience managing and motivating teams
Sales acumen with a track record of driving revenue and hitting targets
Excellent communication, organization, and time‑management skills
Proficiency with service management software and standard office tools
Valid driver’s license and clean driving record

Nice To Haves

Journeyman preferred, but not required
EPA certification preferred; commitment to ongoing education encouraged

Responsibilities

Lead and manage the HVAC service department, including technicians and support staff
Drive revenue growth through service agreements, maintenance plans, and lead setting
Develop and execute service and sales strategies aligned with company goals
Support, coach, and mentor service technicians to improve performance and consistency
Oversee scheduling and dispatch to ensure efficient, timely service delivery
Monitor KPIs including revenue, margins, and customer satisfaction
Provide technical guidance and assist with complex diagnostics and solutions
Ensure compliance with company policies, safety standards, and industry regulations
Collaborate with leadership to improve systems, processes, and customer experience