Residential HVAC Service and Sales Technician

Columbia Home Services•Dallas, TX

4d•Onsite

About The Position

Dallas Plumbing is looking for an experienced Residential HVAC Service Technician to join our team in the Dallas area. This is an excellent opportunity for a skilled technician who enjoys both diagnosing and servicing residential HVAC systems and helping homeowners identify the right solutions for their comfort needs. The ideal candidate has 5+ years of residential HVAC service experience, a strong sales background, and the ability to confidently transition from a service call into presenting repair and replacement options when appropriate.

Requirements

5+ years of residential HVAC service experience
Strong background in in-home HVAC sales or service-to-sales
Comfortable performing routine service calls while also confidently selling repairs, upgrades, and replacement solutions
Strong diagnostic and troubleshooting skills
Excellent communication and customer service skills
Self-motivated, goal-oriented, and driven to earn
Ability to work independently and manage time effectively

Responsibilities

Diagnose, troubleshoot, repair, and maintain residential HVAC systems
Perform routine service and maintenance calls with professionalism and attention to detail
Identify system issues and clearly explain repair and replacement options to homeowners
Recommend appropriate HVAC solutions based on customer needs and system condition
Generate sales opportunities through quality service and customer education
Build trust and rapport with homeowners while providing an exceptional customer experience
Accurately document service calls, recommendations, and completed work
Maintain a clean, professional appearance and work environment
Participate in a rotating weekend schedule
Maintain a flexible schedule based on customer and business needs