HVAC Service and Maintenance Tech

Carolina Cool•Surfside Beach, SC

10d•Onsite

About The Position

Carolina Cool is seeking an experienced, motivated, and customer-focused Residential HVAC Service and Maintenance Technician to join their growing team. This role involves diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering an exceptional customer experience. The company emphasizes investing in employees, supporting professional development, and creating a workplace with a healthy work-life balance. As part of NearU, Carolina Cool aims to elevate the home services industry with better pay, benefits, training, and growth opportunities.

Requirements

2+ years of HVAC service experience.
EPA Certification or willingness to obtain certification immediately.
Valid driver’s license with a safe driving record; recent DMV record required.
Ability to lift up to 50 pounds.
Comfortable working in attics, crawl spaces, on ladders, and in outdoor environments.
Strong communication and customer service skills.
Professional, positive, and team-oriented attitude.
Ability to build trust and strong relationships with customers and coworkers.
Desire to learn, grow, and stay current with evolving HVAC technology and industry practices.
Must successfully pass a pre-employment drug screening and background check.

Responsibilities

Diagnose, troubleshoot, and repair residential and light commercial HVAC systems.
Perform routine maintenance and tune-ups on heating and cooling equipment.
Accurately identify system issues and provide customers with clear, professional repair estimates.
Educate customers on HVAC systems, available solutions, maintenance, and replacement options.
Provide professional, respectful, and customer-focused service in every home.
Maintain clear communication with customers, dispatch, management, and fellow team members.
Mentor and support junior technicians by sharing knowledge and best practices.
Follow all applicable local codes, regulations, company policies, and safety standards.
Participate in a rotating on-call schedule, occasional overtime, and weekend coverage as needed.
Complete other duties and responsibilities as assigned by management.