Residential HVAC Lead Install Technician

Home Climates Inc.•Mount Joy Township, PA

7h•Onsite

About The Position

The Residential HVAC Lead Install Technician is responsible for replacing, modifying, and installing warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, and related piping and electrical systems, ensuring compliance with manufacturer recommendations and local codes. This role involves starting up installed equipment and adjusting it to specifications, as well as troubleshooting and resolving any issues that arise during installation to ensure proper functionality. The technician will also communicate with customers regarding equipment operation and maintenance, complete all necessary documentation including startup records, obtain client signatures, and collect payments as directed.

Requirements

Ability to replace, modify, and/or install warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, and related piping and electrical to meet or exceed the manufacturer’s recommendations and local codes.
Ability to startup installed equipment and adjust to the manufacturers and job specification.
Ability to troubleshoot, adapt, and resolve/repair all issues that arise during an installation that would keep the equipment from functioning properly.
Ability to communicate with the consumer regarding the proper operation and owner’s maintenance of the installed equipment.
Ability to perform required documentation for each installation with a complete startup record.
Ability to have client sign necessary paperwork and collect payments as directed.
Good working knowledge of products and services being offered.
Ability to read and interpret blueprints and technical drawings and specification.
Ability to accurately list/order materials and supplies for use on the job.
Ability to work under time constraints, budgetary limits, and pressures.
Ability to efficiently manage time and schedules.
Computer literate to the extent necessary to fulfill this function.
Knowledge of Microsoft Excel and Word is required.
Familiarity with the use of smart phones, email, and outlook is required.
Ability to understand client needs.

Responsibilities

Maintain a customer service attitude.
Continuously improve knowledge of products and services offered through additional study and training.
Become knowledgeable of various municipalities' plan requirements, permit requirements, and submission processes.
Communicate with the Field Installation Supervisor throughout each project to ensure proper and prompt completion.
Continuously improve knowledge of construction in general and learn how Home Climates operates to benefit the customer.
Establish goals and objectives related to the position and develop a plan of action to attain or exceed them.
Regularly review and monitor progress against goals and seek assistance as needed.
Communicate effectively with associates, superiors, vendors, and customers.
Ensure customer satisfaction with follow-up on all installations.
Ask for and obtain customer referrals and web recommendations.
Build and practice superior interpersonal skills.
Efficiently manage time and schedules.
Continuously learn through training from suppliers, trade shows, seminars, independent study, and other employees.
Maintain a neat, clean, and professional appearance.
Perform other duties as assigned.

Benefits

2 - 3 weeks paid vacation
Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day)
Overtime
Medical, Vision and Dental Insurance - company pays 50% of premiums
$10,000 company-paid Life Insurance
3% Traditional IRA company match after 90-day waiting period
Company Vehicle with Gas Card
Company-Paid Uniforms
$325 Tool Allowance every calendar year
$125 Shoe Allowance every calendar year
$100 Prescription Safety Glasses every calendar year
Company-Paid Training