Residential HVAC Install Manager

AllTech Services•Sterling, VA

23h•Onsite

About The Position

At AllTech Services, we don't hire managers to maintain the status quo. We hire leaders who can build high-performing teams, create exceptional customer experiences, and drive profitable growth. For more than 20 years, we've been transforming the home services experience through CARE and innovation. We've earned over 35,000 five-star reviews, become one of the largest family-owned HVAC and Plumbing companies in Virginia, and built a reputation for doing things differently. We're looking for an HVAC Installation Manager who is ready to lead from the front, develop people, hold teams accountable, and create a world-class installation department. If you're passionate about coaching others, obsessed with customer satisfaction, and driven by results, this opportunity was built for you. As the HVAC Installation Manager, you will oversee the daily operations, performance, and growth of our residential installation department. You will be responsible for developing installers, improving efficiency, maintaining quality standards, and ensuring every customer receives a five-star experience.

Requirements

5+ years of residential HVAC experience
2+ years of leadership or management experience
Strong understanding of residential HVAC systems, airflow, electrical, gas, and installation best practices
Proven ability to lead, motivate, and hold teams accountable
Strong communication and conflict resolution skills
Experience managing budgets, KPIs, and operational performance
Customer-first mindset
Valid driver's license with a clean driving record

Nice To Haves

Experience leading multiple installation crews
ServiceTitan experience
Proven success in growing departmental revenue and profitability
Advanced HVAC certifications and training

Responsibilities

Leading, coaching, and developing HVAC installation teams
Driving departmental revenue, profitability, productivity, and customer satisfaction goals
Conducting ride-alongs, performance reviews, and ongoing coaching sessions
Creating a culture of accountability, professionalism, and continuous improvement
Managing installation schedules and workforce planning to maximize efficiency
Partnering with sales, dispatch, warehouse, and service teams to ensure seamless operations
Monitoring job quality and ensuring installations meet AllTech standards
Resolving customer concerns quickly and professionally
Managing inventory, equipment, tools, vehicles, and material utilization
Reviewing departmental KPIs and using data to drive decision-making
Recruiting, hiring, onboarding, and retaining top talent
Identifying training opportunities and helping team members advance their careers
Managing departmental budgets and controlling costs
Ensuring compliance with safety standards, company policies, and industry regulations