Residential Housekeeping Supervisor

Marriott • Estero, FL

15h

About The Position

Inspect Common Areas, pool, etc. after being cleaned by Housekeeper to ensure
quality standards. Assist Director of Facilities in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and
Concierge. Prepare, distribute, and communicate changes in room assignments.
Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report any maintenance problems,
safety hazards, accidents, or injuries; complete safety training and
certifications. Ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all Residents and guests according to
company standards; anticipate and address Resident and guests’ service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others; listen and respond appropriately to
the concerns of other employees. Ensure adherence to quality expectations and
standards. Move, lift, carry, and place objects weighing less than or equal to
55 pounds without assistance and in excess of 55 pounds with assistance. Ability
to push and pull a loaded housekeeping cart and other work-related machinery
over sloping and uneven surfaces. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an
extended period across an entire work shift. Grasp, turn, and manipulate objects
of varying size and weight, requiring fine motor skills and hand-eye
coordination. Enter and locate work-related information using computers and/or
point of sale systems. Read and visually verify information in a variety of
formats (e.g., small print). Perform other reasonable job duties as requested by
Supervisors.

Requirements

• At least 1 year supervisory experience is required.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• None License or Certification

Responsibilities

• Inspect Common Areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
• Assist Director of Facilities in managing daily activities.
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Concierge.
• Prepare, distribute, and communicate changes in room assignments.
• Communicate issues to next shift.
• Complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all Residents and guests according to company standards; anticipate and address Resident and guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Read and visually verify information in a variety of formats (e.g., small print).
• Perform other reasonable job duties as requested by Supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees