About The Position

Residential Housekeeper responsible for maintaining living spaces and delivering excellent service in a senior living environment. The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff. Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core/ Administration areas, public areas, and common areas.

Requirements

  • High School Diploma or GED (Required)
  • Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
  • Medical Screening
  • Criminal History Clearance
  • FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
  • Immigration and naturalization (I-9) Clearance
  • Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)

Nice To Haves

  • 1-3 Years of experience working with Senior Adults (Preferred)
  • 1-3 Years prior housekeeping experience (Preferred)

Responsibilities

  • Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard.
  • Maintains satisfactory standards in the safe and responsible use of chemicals and equipment.
  • Sorts, counts, stocks and distributes clean linen items as required.
  • Follow all prescribe cleaning procedures for various areas of the facility including routine inspections of area of leadership.
  • Moves and exchange carts, take down and re-hang sheers and drapes.
  • Always utilize Standard precautions for infection control.
  • Move and arrange furniture or equipment as needed to support cleaning and special events
  • Demonstrates interest in learning additional aspects of the job.
  • Provide excellent customer service by responding to resident and team member requests with urgency, professionalism, and kindness.
  • Follows schedules and time frames for tasks to be completed.
  • Provides a positive role model especially during new employee training.
  • Provides encouragement and positive examples of life at The Highlands at Wyomissing.
  • Promote a safe environment by following safety protocols and reporting concerns
  • Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.
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